Front Office Coordinator
Location: Mississippi Laser
Job Type: Full-Time
Position Summary
Mississippi Laser is seeking a friendly, organized, and detail-oriented Front Office Coordinator to serve as the first point of contact for our customers, vendors, and visitors. This position is essential to our day-to-day operations by providing exceptional customer service, processing orders accurately, and supporting our production and shipping teams.
If you enjoy working in a fast-paced manufacturing environment, communicating with customers, and keeping operations running smoothly, we'd love to hear from you.
Responsibilities
- Answer incoming phone calls and direct inquiries professionally.
- Communicate with customers regarding orders, quotes, and general questions.
- Enter customer orders accurately into the system.
- Prepare and send customer quotes.
- Follow up with customers regarding order status and delivery updates.
- Greet customers, vendors, and visitors in a courteous and professional manner.
- Process shipping and receiving paperwork accurately.
- Create and maintain physical job folders for production orders.
- Coordinate paperwork between the office, production, and shipping departments.
- Assist with filing, data entry, and other administrative duties as needed.
- Maintain an organized and professional front office.
Qualifications
- Previous customer service, administrative, or office experience preferred.
- Manufacturing or industrial office experience is a plus.
- Excellent verbal and written communication skills.
- Strong attention to detail and organizational skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Proficient with Microsoft Office (Outlook, Word, and Excel).
- Comfortable learning company software and order entry systems.
- Professional, dependable, and customer-focused attitude.
What We Offer
- Competitive pay based on experience
- Health and Dental insurance
- Paid holidays
- Paid vacation
- Retirement plan
- Stable, full-time employment with a growing manufacturing company
If you're looking for an opportunity to become an important part of a hardworking team where your organizational and customer service skills make a difference every day, we encourage you to apply.
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Work Location: In person
