No matter the role, everyone at a MidCentral company brings it. EVERY. DAY.
Our smart, gritty team supports, challenges, and motivates each other to think hard and work harder—from our headquarters in OKC to our field offices in Colorado, New Mexico, North Dakota, Oklahoma, Pennsylvania, Texas, and Utah. Whether it's asset management, field services, Assembly Maintenance & Overhaul (AMO), MidCentral and PowerStream's scalable, data-driven solutions reduce costs and increase productivity for our customers. We shorten timelines. We increase uptime. And we push the energy industry forward.
Got what it takes to join us? Bring it.
Position Summary:
The Field Automation Technician I is responsible for providing field-level technical support for the iCOMBO product line, including installation, preventive maintenance, troubleshooting, and customer training. This role operates independently in the field and requires strong self-direction, professional communication, and thorough documentation of all service activities.
Essential Functions:
- Perform installation and startup of iCOMBO equipment at customer sites, following established procedures and engineering specifications
- Conduct scheduled preventive maintenance and service calls on iCOMBO units independently, ensuring minimal equipment downtime
- Troubleshoot and diagnose basic mechanical, electrical, and control system issues on iCOMBO equipment; escalate complex issues to senior technicians or engineering
- Deliver customer-facing training on iCOMBO equipment operation, routine maintenance procedures, and safety protocols; ensure customers are confident and competent in day-to-day use of the product
- Complete all field service documentation accurately and promptly, including service reports, work orders, parts usage logs, and customer sign-off forms
- Maintain detailed records of equipment configurations, serial numbers, and as-built conditions for each site visit
- Communicate job status, customer feedback, and equipment issues to the iCOMBO Coordinator and Operations Manager in a timely manner
- Manage personal schedule and travel logistics to meet service commitments; maintain accountability for time and productivity while working independently
- Inspect, maintain, and organize personal tool inventory and company-issued equipment to ensure readiness for field deployment
- Perform basic torqueing tasks using calibrated tools in accordance with company specifications and safety standards
- Load, transport, and secure iCOMBO components and service materials for safe delivery to and from job sites
- Verify equipment readiness and conduct pre-startup checks prior to startup or returning equipment to service
- Adhere to all company, customer, and regulatory Health, Safety, and Environmental (HSE) requirements at all times
- Represent MidCentral professionally at customer locations; maintain a customer-first mindset in all interactions
- Attend scheduled meetings, briefings, and training sessions—in person or virtually—to support communication, coordination, and professional development
- Be available and on call 24 hours per day
- Travel to designated job sites as required
Non-Essential Functions:
Knowledge, Skills, and Abilities (KSA’s) for Position:
Effective performance in this role requires the following:
Knowledge
- Policies, practices, and procedures of MidCentral Energy
- Policies, practices, and procedures of safety practices associated with equipment installation, service, and maintenance
- Health, Safety, and Environmental (HSE) procedures and guidelines
- Principles of customer service and professional client interaction
- Basic technical understanding of mechanical, electrical, and control systems
- Proper use and care of hand tools, torque tools, and diagnostic equipment associated with assigned jobs
- iCOMBO product line components, configurations, and operational principles (training provided)
Skills
- Excellent interpersonal and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
- Strong written communication and documentation skills
- Excellent organizational skills and time management, particularly in an unsupervised field environment
- Product knowledge specific to the iCOMBO product line
- Basic computer knowledge, including mobile devices and field service applications
- Attention to detail in both technical work and documentation
- Self-motivation and the ability to work independently with minimal oversight
- Contribute to team performance through initiative, reliability, and proactive communication
Abilities
- Practice and foster safe work methods, identify workplace hazards, and use appropriate safety equipment
- Establish and maintain effective working relationships with customers, staff, professional colleagues, and the public
- Manage multiple tasks and service commitments simultaneously while maintaining quality and timeliness
- Find solutions to problems in the field with limited resources and remote support
- Work a flexible schedule which may include evenings and/or weekends and holidays and during emergency situations such as inclement weather
- Maintain regular, timely attendance and communicate schedule changes proactively
- Respond to emergency service situations
- Travel extensively to customer sites across assigned territory, including overnight travel as required
Physical Demands
- Required to walk, sit, and stand for extended periods of time
- Push, lift, and carry up to 50 lbs
- Bend, stoop, kneel, and move intermittently throughout the day
- May be exposed to fumes, odors, dust, moving mechanical parts, and vehicles
- Exposure to extreme weather conditions, such as heat, cold, rain, snow, and ice
- Exposure to potentially dangerous work areas and environments
Minimum Education Requirements:
High school diploma or equivalent (GED)
Minimum Experience:
One (1) year of maintenance, operations, or field service experience
OR equivalent combination of education and experience to successfully perform the duties of the job
Other:
This position is safety sensitive. It is subject to pre-employment and/or periodic background checks, motor vehicle records (MVR) and drug testing.
Driving Requirements:
Must possess a valid driver’s license, must be at least 21 years of age with a minimum of three (3) years of driving history. Must maintain a satisfactory driving record to safely operate company vehicles.
*This position description is a general guideline for work behavior and is not intended to be a comprehensive listing of all job duties. Therefore, it is also not, nor can it be implied to be, a contract of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. Must be able to successfully complete an intense background investigation.*
Training will take place in West Texas
