Job Overview
Join our dynamic healthcare team as a Chiropractic Assistant/Receptionist, where your enthusiasm and organizational skills will help create a welcoming environment for patients and support the smooth operation of our clinic. In this vital role, you will serve as the first point of contact for patients, manage appointment scheduling, handle medical records, and assist with administrative tasks that keep our practice running efficiently. Your proactive approach and attention to detail will contribute to delivering exceptional patient care and maintaining compliance with healthcare regulations.
Responsibilities
- Greet patients warmly, verify their information, and check them in using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth.
- Schedule appointments accurately using medical scheduling software and coordinate follow-up visits.
- Collect and process payments, insurance claims, and perform medical collections while adhering to HIPAA guidelines.
- Manage patient records by updating medical history, documenting care plans, and reviewing documentation for accuracy.
- Assist with clinical administrative support including filing, data entry, and maintaining organized medical records.
- Handle phone communication professionally, providing excellent patient service while managing inquiries about appointments or insurance.
- Ensure compliance with clinical confidentiality policies and health information management standards across all tasks.
Skills
- Proficiency in EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth for documentation review and record management.
- Knowledge of medical billing procedures including CPT coding (Current Procedural Terminology), ICD-9/10 coding (International Classification of Diseases), and Medicare requirements.
- Strong computer skills with experience in Microsoft Office Suite for administrative tasks like typing, filing, and data entry.
- Excellent customer service skills with phone etiquette and the ability to communicate clearly with diverse patient populations; bilingual abilities are a plus.
- Clinic experience or medical office experience demonstrating familiarity with front desk operations, appointment scheduling, and health insurance processes.
- Understanding of clinical confidentiality policies aligned with HIPAA standards to protect patient privacy at all times.
- Ability to perform clerical duties such as filing, 10-key typing, and managing electronic health records efficiently.
- Strong organizational skills coupled with attention to detail in documentation review and care plan coordination.
Join us in making a difference by providing outstanding administrative support in a vibrant healthcare environment! Your dedication will help ensure our patients receive compassionate care while supporting the operational excellence of our clinic.
Pay: $15.00 - $17.00 per hour
Benefits:
- Paid training
- Referral program
Work Location: In person
