- Prepares clinic for daily
- Oversees schedules and daily work assignments of the Front Desk Receptionists assigned to clinic
- Oversees and coordinates patient flow and routine clinic operations to ensure smooth Serves as the on-site point of contact for Physicians. Checks with Clinical Teams to evaluate wait times and assist with delays when possible.
- Addresses and resolves front-line patient complaints, problems, and issues as they Escalates serious issues to the Patient Liaison as needed.
- Coordinates IT issues and troubleshooting with the Help Desk. Places work orders for maintenance issues as needed.
- Assists the Front Desk staff with check-in/check-out processes during busy times or as
- Monitors and orders supplies for clinic Ensures that all exam areas are clean and stocked.
- Prepares various reports as
- Oversees clinic closing
- Participates in developing department goals, objectives and systems to support the overall mission of the organization; recommends new approaches and procedures to continually improve efficiency of the department and services.
- Performs other duties as assigned
- High school diploma or 1-3 years’ of Medical Office Administration.
- Prior supervisory experience highly preferred.
- Exceptional customer service, interpersonal skills, and communication
- Proficiency of electronic records systems Must have strong data entry skills.
- Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions.
- Must demonstrate ability to analyze data and resolve complex
- Must have the ability to work independently while managing time and workload
- Must be able to demonstrate the ability to work independently within interpretive guidelines, and perform effectively in a fast-paced and constantly changing environment.
- Must be able to build and maintain effective working relationships with patients, employees, and physicians. Must be able to demonstrate a strong sense of customer-focus.
- Must be able to demonstrate exceptional written and verbal communication
- Must have and maintain a valid Mississippi driver's license and be able to travel to all clinic locations, as needed.
- Must have the ability to work overtime, as
- Must have the ability to meet the physical requirements necessary to successfully perform required job duties
Job Type: Full Time
Remote: None
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
