L0310 Nissan of Downtown LA
Schedule: Mon-Sat from 7am-6pm
What You'll Do
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Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.
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Communicate effectively with customers and vendors via phone, in-person or email.
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Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process.
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Maintain clean and professional appearance of counter, work area and stockroom.
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Interact with Service Team to coordinate parts for vehicle repair and service.
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Order parts from suppliers based on service department and customer requests.
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Create accurate invoices in ADP.
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Receive, unpack and store parts in appropriate storage areas so they are readily available when needed.
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Check quantity and condition of goods received against invoices and purchase orders. Check number and unit cost as well as total billing for charges against proper records.
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Specifies parts accurately.
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Takes inventory, maintains records of goods received and keeps perpetual inventory controls.
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Receive payment or obtain credit authorization
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Process core returns, parts warranties and parts returns as necessary.
What You'll Bring
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Strong attention to detail
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Sense of urgency
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Excellent communication
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Mathematics – calculations of inventory, payments and invoices.
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Knowledge of automotive parts
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Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
The expected annual earnings pay range for this position is $44,331 - $90,955.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).
