Member Services Coordinator
Location: Bryan, TX
Job Type: Full-Time
About Us
The Bryan-College Station Regional Association of REALTORS® and Bryan-College Station Multiple Listing Service (BCS MLS) are dedicated to providing exceptional service, education, and resources to our REALTOR® members. We are seeking a positive, detail-oriented, and customer-focused Member Services Coordinator to join our team. If you enjoy helping others, staying organized, and working in a collaborative environment, we'd love to hear from you!
Position Summary
The Member Services Coordinator provides administrative and customer support for the Multiple Listing Service (MLS) and Association members. This position works closely with the MLS Director to assist with daily MLS operations, member support, education coordination, communications, and data accuracy. The ideal candidate is organized, proactive, tech-savvy, and enjoys building relationships while delivering outstanding customer service.
Responsibilities
Member & MLS Support
- Provide exceptional customer service to Association and MLS members.
- Assist members with MLS-related questions, troubleshooting, and navigation of MLS tools.
- Support the MLS Director with daily MLS operations and projects.
- Help members access the resources they need to successfully utilize MLS services.
Listing Data Management
- Review listing data for accuracy and compliance with MLS rules and standards.
- Monitor listing data reports and assist in resolving discrepancies in a timely manner.
Communications & Marketing
- Assist with creating and distributing member newsletters and communications.
- Gather content, proofread materials, and coordinate communication schedules.
- Help develop consumer awareness campaigns.
- Design flyers, graphics, and other marketing materials.
- Assist with social media content and engagement.
Education & Events
- Coordinate educational classes and training opportunities for members.
- Schedule instructors, reserve meeting space, prepare class materials, and communicate with attendees.
- Work with Texas REALTORS® and other education partners to ensure successful programming.
Website Support
- Assist the MLS Director with updates and maintenance of the Association and MLS websites.
Qualifications
- Excellent customer service and interpersonal skills.
- Strong written and verbal communication abilities.
- Highly organized with exceptional attention to detail.
- Ability to prioritize multiple projects and meet deadlines.
- Comfortable learning new technology and software platforms.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Experience with Canva, social media platforms, or graphic design is a plus.
- Experience with MLS systems, Association Management Software, or real estate is preferred but not required.
Preferred Skills
- Problem-solving mindset.
- Ability to work independently and as part of a team.
- Professional demeanor with a positive attitude.
- Strong proofreading and organizational skills.
- Experience coordinating meetings, events, or educational programs.
Benefits
- Paid Time Off
- Paid Holidays
- Health Insurance (if applicable)
- Collaborative and supportive work environment
Why Join Our Team?
At BCS REALTORS® and BCS MLS, you'll have the opportunity to make a direct impact by supporting local real estate professionals and helping them succeed. We value teamwork, innovation, excellent service, and a commitment to continuous improvement.
If you're passionate about customer service, organization, and supporting a thriving professional community, we'd love to hear from you.
Apply today and become part of the team that serves the REALTORS® of the Bryan-College Station area!
Pay: From $17.00 per hour
Benefits:
- Health insurance
- Paid time off
Application Question(s):
- Do you have any experience in Real Estate?
- Do you have any experience in Marketing?
- Do you live within the Brazos Valley?
Work Location: In person
