Job Summary
Join our dynamic automotive team as an Automotive Manager/Service Advisor, where you'll lead the service department with enthusiasm and expertise! This role offers a fantastic opportunity to manage daily operations, deliver exceptional customer service, and drive sales—all while enjoying a work schedule that keeps weekends free. Your mechanical knowledge and passion for automotive repair will shine as you coordinate service activities, communicate effectively with clients, and ensure every vehicle receives top-quality care. If you're energized by helping customers get back on the road quickly and efficiently, this is the perfect position for you to thrive and grow in the automotive industry!
Duties
- Greet customers warmly and assess their vehicle service needs with enthusiasm and professionalism
- Prepare detailed estimates using estimating software, ensuring accuracy and transparency for clients
- Upsell additional services such as oil changes, tire rotations, brake repairs, alignments, suspension work, shocks & struts, to maximize customer satisfaction and revenue
- Coordinate with technicians to facilitate efficient vehicle diagnostics, repairs, and maintenance procedures.
- Write clear and comprehensive service reports and work orders while maintaining excellent client communication throughout the process
- Manage service department operations including cash handling, appointment scheduling, and ensuring compliance with safety standards
- Support shops goals by promoting automotive repair services confidently and professionally
Skills
- Proven experience in automotive service environments with a strong background in automotive diagnostics and repair techniques
- Excellent customer service skills with the ability to communicate technical information clearly to clients of all backgrounds
- Proficiency in estimating software and computer-aided vehicle damage estimating tools
- Mechanical knowledge of oil change procedures, wheel alignments, suspension systems, tire services, shocks & struts, and brake systems, processes
- Ability to upsell services effectively while maintaining integrity and customer trust
- Experience in auto service management or service writing roles preferred
- Strong organizational skills with attention to detail in cash handling and record keeping
- Valid driver’s license with a clean driving record; experience driving various vehicle types is beneficial
This role is ideal for motivated individuals eager to be part busy indipendant, auto repair shop without weekend shifts. If you’re passionate about automotive repair and delivering outstanding customer experiences while advancing your career—apply now to become a vital part of our energetic team!
Pay: $56,995.54 - $80,000.00 per year
Work Location: In person
