Overview
*Afternoon and Early Evening Shifts*
Join our team at PhysioHealth Physical Therapy as a Medical Receptionist, where your energetic and welcoming attitude will set the tone for exceptional patient experiences. In this vital role, you will serve as the first point of contact for patients and visitors, managing front desk operations with enthusiasm and professionalism. Your keen attention to detail and strong organizational skills will ensure smooth clinic flow, accurate documentation, and efficient appointment scheduling. This position offers an exciting opportunity to be at the heart of patient care, supporting medical staff and enhancing overall clinic performance.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in and check-out processes
- Manage appointment scheduling using electronic health record (EHR) system.
- Maintain accurate medical records by reviewing documentation, updating patient information, and ensuring compliance with HIPAA regulations
- Answer multi-line phone systems with professional phone etiquette; address patient inquiries promptly and effectively
- Support administrative tasks such as filing, data entry using Microsoft Office tools, managing medical office management software and handling office correspondence
- Coordinate intake procedures for new patients and assist with clinic operations to ensure a seamless patient experience
- Perform office management duties including appointment reminders, follow-up calls, and documentation review to uphold clinic standards
Experience
- Prior experience working in a medical office or healthcare setting is preferred, but not
- Strong computer skills including Microsoft Office Suite (Word, Excel)
- Excellent patient service skills combined with professional phone etiquette and multi-line phone system experience
- Office or clerical experience in a healthcare environment that demonstrates organizational ability and attention to detail
Join us in making a difference by providing compassionate support at the front desk while ensuring operational excellence within our healthcare facility. Your dedication will help us deliver outstanding care to every patient we serve!
Pay: $17.00 - $21.00 per hour
Benefits:
Work Location: In person
