Company Overview
Optimal Care Services is a dedicated provider of high-quality special education services, specializing in bilingual and itinerant support for young children. Since 2013, we have served families and early childhood centers across the five boroughs, offering expert guidance, professional development, and tailored educational support to meet diverse needs.
Job Type: Full-time, In-person (Monday through Friday, 8 am - 4 pm)
Reports to: Compliance Director
Position Summary
OCS is seeking an organized, proactive Office Operations Assistant to oversee front desk operations, office supplies, and inventory across all 3 of our offices located on 2 separate floors. This role is the operational backbone of our offices, ensuring smooth day-to-day functioning, a welcoming environment for visitors and candidates, and reliable coordination with vendors and facilities. The Office Operations Assistant will report directly to the Compliance Director.
Responsibilities
- Provide reception and front desk coverage, including managing incoming calls, emails and appointments with sensitivity and discretion
- Maintain updated shared calendars
- Support with data entry, student, and employee file management/organization
- Greet and manage visitors and candidates, ensuring a professional and welcoming experience
- Manage office supply and inventory needs across all 3 offices between 2 floors, maintaining tech inventory sheet
- Coordinate with vendors for supplies, services, and facility needs
- Oversee general facilities upkeep and troubleshoot office-related issues
- Plan and coordinate office events/activities, setting up team meetings, etc.
- Handle incoming and outgoing mail and shipping
- Maintain conference rooms and shared office spaces, ensuring they are presentable and stocked
- Provide ad hoc support to Human Resources and Operations Department
- Support basic onboarding logistics for new hires (e.g., workspace setup, supplies, access)
Qualifications
- Bachelor’s degree in psychology, education, or a related field
- 5+ years of relevant office management experience
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Ability to manage priorities across multiple office locations
- Proficiency with standard office software (e.g., Microsoft Office/Google Workspace)
Benefits and Compensation
- 401(k)
- Flexible schedule
- Health insurance
- Professional development assistance
- Referral program
Salary: $60,000 - $70,000
Optimal Care Services is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applicants regardless of economic, linguistic, and cultural differences or physical, learning, and emotional challenges.
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
