Company Overview:
At IBC, you’re not just an employee but part of a family. We’re dedicated to fostering a supportive, team-oriented environment where everyone’s contributions are valued. With a focus on community involvement and exceptional customer service, we help you grow personally and professionally. Our recognition programs and opportunities for career advancement ensure that you’ll be part of a company that values your efforts and helps you succeed.
Job Description:
The Branch Manager is responsible providing customers with the IBC Experience and “we do more” attitude to meet their needs and opportunity for branch growth with complete customer satisfaction.
Branch Manager Functions:
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
- Maintain branch sales performance expectations
- Assist in employee development through role plays and observation - implement IBC Mission
- Establish and meet individual goals
- Provide customer service
- Organize blitzing, presentations and call campaigns
- Maintain customer portfolio
- Provide branch numbers at manager meetings
- Facilitate branch meeting and/or huddles
- Assist with teller supervisor duties - overrides (teller and sales overrides, ending day, card wizard
- Establish community involvement
- Understand and meet compliance expectations (exceptions, branch checklists)
- Assist in hiring and termination process
- Assist with trainings
- Maintain and supervise time and attendance
- Other duties as assigned
Job Type: Full-time
Pay: From $49,400.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 3 years (Required)
- Retail Management: 3 years (Required)
Ability to Commute:
- Oklahoma City, OK 73115 (Preferred)
Willingness to travel:
Work Location: In person
