The HR Solution Center Generalist is responsible for providing exceptional customer service to all customers and employees. This position serves as a primary point of contact for employee assistance and information, interacts with employees daily and assists employees to resolve problems or issue. Also responsible for supporting a variety of activities and programs in support of HR functions and is a resource for a wide range of HR activities, including but not limited to benefits, employee recognition, performance and goal management, and operations. The HR Solution Center Generalist is expected to possess a proficient and expert working knowledge of all Human Resource functional areas with ability to field questions and provide answers in an accurate and timely manner. As a member of the HR Operations team and serves as an integral component of the Employee Solution Center model.
Education Requirements-
4 year Bachelor's Degree - OR - combination of relevant education & experience may be considered in lieu of Bachelor's Degree
Experience
Required Skills-
Collaborative Skills
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Computer Skills to include use and navigation
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Customer Service Skills
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Detail Oriented
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Excellent Communications Skills
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Good Reasoning Skills
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Listening Skills
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Microsoft Office Applications
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Multi Line Telephone Operational Skills
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Multitasking
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Organizational Skills
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Problem Solving Skills
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Strategic Thinking
