Fast Paced. Great Food. Lots of Fun. Food & Beverage Support Staff wear many hats while supporting our restaurant’s service team to make sure our
restaurant shines for our guests.
As a Host, you create a positive and helpful introduction to our guests’ dining experience. Managing reservations and seating flow while providing a second set of eyes on our guests to ensure they receive the attention and hospitality that they deserve. As a Food Runner, you support our Culinary team by ensuring our guests receive their orders in a timely manner. As a Busser, you support our servers in delivering exceptional dining experiences to our guests. You will directly support servers, bartenders and managers with a variety of tasks to keep the restaurant humming. On occasion, you may assist our Catering team with private events & meetings.
Let’s start off with the most important part - what’s in it for you:
The Perks
- Eligibility of perks is dependent upon job status
- Hourly Pay Range: $17.13/hr
- Tip Eligible and included in Event Service Charge Distributions when supporting Catering operations
- Get Paid Daily (Make any day payday)
- Paid Time off & Holiday Pay (Because Balance Matters)
- Benefits - Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
What Success Looks Like:
Your Impact
- Greet and seat guests
- Providing accurate wait times and maintain wait lists
- Manage reservations and coordinate with waitstaff regarding seating
- Maintain flow of service
- Remove used dishes from table and transport to dish area
- Works closely with team members to maintain cleanliness of dining space and respond to guest requests
- Clear and reset tables efficiently between guest visits.
- Assist servers with food delivery and table service.
- Maintain cleanliness in dining areas, including floors, chairs, and service stations.
- Support the team during peak periods to ensure smooth operations.
- Assist with setting up dining areas before service
- Monitor and restock service stations with necessary supplies (napkins, silverware, glasses).
- Assist with cleaning tasks in the restaurant, including sweeping and mopping floors.
- Help manage guest requests and respond promptly to team member or management requests.
- Support opening and closing procedures, such as cleaning and organizing dining areas.
- Collaborate with team members to maintain smooth workflow during busy periods.
- Other tasks as assigned
What You Bring
- Prior food service experience preferred
- Basic computer literacy
- The ability to read, write and speak English.
- Necessary State Food Handler’s License(s) and Liquor Serving Permit(s)
- Ability to work in a fast paced, multi-tasking environment.
- Willingness to work long hours, irregular shifts, and on weekends and holidays.
- The ability to provide an excellent level of customer service, even in stressful situations.
- Standing and Walking: Remaining on your feet for extended periods, often up to 10 hours, to attend to guests and manage service areas
- Stair Navigation: Moving between different levels of the establishment, which may involve climbing and descending stairs.
- Bending and Squatting: Reaching down to set or clear tables, retrieving items from lower shelves.
- Lifting: Carrying trays, dishes, or supplies weighing up to 50 pounds.
- Must be comfortable working across a large resort property involving a significant amount of walking and transporting of supplies
- Must be able to work indoors and outdoors in challenging weather conditions
