Freelance Senior Retention & SMS Marketing Manger

Paul Klebanov
Philadelphia, PA

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Job Details

Full-time

Benefits

Flexible schedule

Qualifications

Customer behavior analysis
Customer retention strategy
Market segmentation (product management technique)
Content writing
Customer segmentation analysis
Mid-level
Marketing strategy development
3 years
Brand voice
Analysis skills
Email marketing experience within e-commerce
Klaviyo
Marketing workflow automation
Client management
Data-driven problem-solving
A/B testing
Account management experience
Personalized marketing automation
Communication skills
Marketing controlled experiments research
Ad writing
Copywriting experience

Full Job Description

Full-time | Temporarily Remote | Philadelphia

About Paul Klebanov

A boutique DTC growth agency on a mission to scale e-commerce brands through killer paid media, email & SMS. We're looking for a freelance Senior Retention & SMS Marketing Manager to drive email and SMS marketing strategies for our eCommerce clients.

What you'll do:

Develop and execute comprehensive email and SMS marketing strategies for DTC eCommerce brands
Create and optimize automated email flows, campaigns, and SMS sequences using Klaviyo and other platforms
Analyze performance metrics and provide actionable insights to improve customer retention and lifetime value
Collaborate with clients to understand their brand voice and customer journey to create personalized messaging
A/B test subject lines, content, and send times to maximize engagement and conversions

What you'll bring to the table:

3+ years of experience in email and SMS marketing for eCommerce brands
Expert-level knowledge of Klaviyo and email marketing best practices
Proven track record of improving email revenue and customer retention
Strong copywriting skills with ability to craft compelling email content
Experience with segmentation strategies and customer lifecycle marketing
Data-driven mindset with strong analytical skills
Excellent communication skills and ability to manage multiple client accounts
Self-motivated with ability to work independently and meet deadlines

What will Klebanov, LLC offer you:

Competitive freelance compensation
Flexible working hours
Opportunity to work with growing DTC brands
Collaborative team environment
Professional development opportunities

Where you'll work:

Temporarily remote with an ability to work out of our Center City Philadelphia office

Apply Now

About Paul Klebanov

What you'll do:

What you'll bring to the table:

What will Klebanov, LLC offer you:

Where you'll work:

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