YSS, like every great organization, has someone who keeps the wheels turning — and that’s where you come in. The Administrative Assistant - PT is the friendly face, organized problem-solver, and behind-the-scenes support that helps YSS run smoothly for a few hours every day.
In this role, you’ll provide essential support across Human Resources, Support Services, and client record management while helping employees, visitors, and community members have a positive experience. You’ll balance details, deadlines, and the occasional “can you help me with this?” moment with professionalism, care, and a can-do attitude.
If you enjoy keeping things organized, helping others succeed, and knowing your work makes a difference, this could be the role for you.
Keeping Headquarters Humming (Administrative Support):
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Be the welcoming voice on the phone and the friendly face greeting visitors at headquarters.
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Help create a positive first impression for employees, clients, and community partners.
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Process incoming and outgoing mail, packages, and correspondence.
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Log incoming checks and cash with accuracy and attention to detail.
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Complete data entry, reports, file maintenance, and special projects that keep the organization organized.
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Assist with maintaining client records and confidential documentation.
Helping Our People (HR Support):
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Support the hiring process by running background checks and helping ensure applicant information is accurate and complete.
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Upload and maintain important employee documents in the HR portal.
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Update IowaWORKS and other employment systems with new hire information.
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Assist with onboarding tasks and employee record maintenance.
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Handle sensitive information with care, confidentiality, and professionalism.
This is not a complete list of the responsibilities of this position. Duties may change at any time.
You’re the kind of person who loves making order out of chaos, keeping details on track, and being the person others can count on. With a helpful spirit and a knack for organization, you help create a welcoming and efficient workplace for everyone..
We invest in people—because when you thrive, so do the communities we serve. At YSS, you’ll find meaningful work, strong support, and benefits designed for real life.
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Employee Assistance Program
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Employee Recognition Program
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Personal Wellness Programs
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Pet Insurance Discounts
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Public Service Loan Forgiveness (PSLF) Qualified Employer
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Retirement Savings Opportunities
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Ongoing Training and Professional Development
We want to create a world where youth are valued and empowered to stand strong. To do this, we ask our staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a “Can Do” Spirit.
We want someone who is organized enough to know where things are, friendly enough that people ask for your help, and flexible enough to handle whatever pops up during the day.
Required Qualifications - MUST HAVES:
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High school diploma or equivalent.
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Enjoys helping people and providing great customer service.
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Comfortable using basic office technology and learning new systems.
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Pays attention to details and takes pride in doing things accurately.
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Can handle confidential information with professionalism and care.
Preferred Qualifications - SHOULD HAVES:
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Two or more years of office or administrative experience.
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Experience with data entry, records, or general office support.
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Friendly, professional communication skills.
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Ability to stay organized and keep things moving.
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A willingness to pitch in and help wherever needed.
The IDEAL Candidate
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Is dependable, friendly, and someone people enjoy working with.
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Likes keeping things organized and checking things off the to-do list.
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Doesn’t mind answering a phone, greeting a visitor, or helping solve a small problem.
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Brings a positive attitude and a willingness to jump in.
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Brings respect, kindness, and cultural awareness to every interaction.
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Speaks a second language, especially one commonly spoken in the communities we serve.
We Celebrate Your Story...
Have you navigated recovery from addiction, mental health challenges, trauma, or housing instability? Your lived experience offers a unique, compassionate perspective that can inspire real change. By sharing your story and serving as a role model or mentor, you can make a meaningful impact in the lives of youth and families. Your journey matters. If you’re ready to use it to uplift and empower others, we warmly encourage you to apply.
We’re YSS—one of Iowa’s largest and longest-standing nonprofits dedicated to putting kids first. Our mission is simple but powerful: spark hope, create opportunity, and help young people thrive.
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From life-changing programs to a new 50-acre recovery campus, we’re expanding fast and thinking big. Learn more at yss.org.
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We value the unique backgrounds, identities, and experiences each team member brings. As an Equal Opportunity Employer, we’re committed to building a respectful, inclusive, and supportive workplace where everyone can grow and succeed.
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YSS is a nicotine-free workplace.
We communicate with applicants via email - straight from our Paycom system address: [email protected]. Please check your inbox regularly (and your spam/junk folder just in case). If the message does end up in spam/junk, make sure to add [email protected] to your list of safe senders. We may also send you texts if you give us that permission when you apply. Questions? Reach us anytime at [email protected]
Our Hiring Process - Here’s What to Expect...
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Apply – Submit your application at yss.org/ysscareers
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Assessment – We review your skills and experience
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Interview – Phone, video, or in-person conversation
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References – We’ll connect with 3+ professional references
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Screening – Background check, driving record check, and license verification if required
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Offer – If it’s a match, you’ll receive a formal offer through Paycom
