LaborFirst is the leader in Care Navigation and advocacy, dedicated to improving outcomes and satisfaction for group plan sponsors and their members. Founded in 2005, we partner with all major national health carriers to serve 450+ clients and over 375,000 Medical and Pharmacy lives across all 50 states. We deliver high-touch solutions that drive value while preserving benefits. RetireeFirst, a LaborFirst solution, provides end-to-end Retiree Benefits Management. In partnership with plan sponsors, brokers, and consultants, we design, implement, manage, and administer Medicare benefits, ensuring a seamless transition and continued support. HealthActive, our solution for self-insured health plans with actives and early retirees, combines one-on-one health advocacy with technology-driven insights to help members successfully navigate their healthcare journey.
Handles completion of outgoing mailings. Assists in minor machines issues. Work with internal departments on all outgoing mail. Other mailroom duties, as assigned.
Duties & Responsibilities:
- Handle incoming requests for mailed materials
- Prepare outgoing mailings using different types of printing equipment
- Assist in coordination of pickups with different carriers (USPS, UPS, etc.)
- Operating printers and sorting machines
- Correctly match documents and ensure quality materials are placed in the correct envelope
- Perform quality checks to prevent errors
- Troubleshoot minor machine jams or issues and evaluate need for external maintenance
- Cross-check information against system data
- Maintain confidentiality of sensitive information
- Maintains records for management reports and inventories of supplies needed.
- May perform filing duties in conjunction with specific customer requests.
- Ensures upkeep of production area by keeping it neat and well stocked.
- Perform duties related to the shipping of materials.
- Uses paper cutter, bindery equipment, stackers, laminator, electric stapler, and scales in completion of various jobs
- Work with internal departments to meet deadlines and communicate delays, errors or supply shortages
- Prioritize urgent or time-sensitive mailings
- High School Diploma required
- Production Room Experience preferred
Preferred Qualifications:
- Organizational skills and attention to detail to ensure accuracy in work and compliance while working as part of a team or independently if needed.
- Able to lift and carry 50 pounds
LaborFirst is committed to regulatory excellence and operational integrity. We have attained HITRUST r2 certification for our Box and Salesforce platforms and hold full URAC Core Accreditation. With headquarters in Mount Laurel, NJ, and our LaborFirst West facility in Scottsdale, AZ, our award-winning team and services have earned national recognition. We consistently achieve world-class Net Promoter Scores (NPS), have been named on the Philadelphia Business Journal’s Best Places to Work list, and have received multiple industry accolades, including a 2024 and 2025 Gold Stevie Award for Front-Line Customer Service Team of the Year. Connect with us at LaborFirst.com.
Competitive salary
Comprehensive benefits package
401k contribution
Generous vacation time
Opportunity to grow
Fastest 50 Growing Companies in NJ
Must be excluded from OIG/SAM
All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics, or disability unrelated to job performance.
