Overview
Located in the heart of downtown Madison, Capitol Lakes is a premier not-for-profit Life Plan Community offering residents an engaging lifestyle with exceptional amenities and a full continuum of care. We are seeking a friendly and professional Receptionist to serve as the first point of contact for residents, guests, and visitors while supporting daily front desk and administrative operations.
What You’ll Be Doing
- Greet residents, guests, and visitors while creating a welcoming and professional first impression.
- Answer and coordinate incoming calls, directing them to the appropriate departments in a timely manner.
- Provide information and assistance to residents, staff, and visitors in person and over the phone.
- Support administrative tasks including mail distribution, basic clerical duties, and maintaining front desk organization.
- Assist with scheduling needs such as transportation and appointments while communicating with internal teams.
- Help maintain a safe and secure environment by monitoring visitor access and following procedures.
Schedule: 11:00 pm - 7:00 am CST Friday and Saturday.
About You
- Previous experience in reception, customer service, or clerical work preferred.
- Strong communication and interpersonal skills with a professional demeanor.
- Ability to multitask and stay organized in a fast-paced environment.
- Basic computer skills and familiarity with office equipment.
- Friendly, reliable, and comfortable interacting with residents and team members.
Working at Capitol Lakes, you will enjoy the following benefits:
- Paid Time Off (PTO): Use it as you earn it—take time off when you want or choose PTO+ for extra pay.
- 401(k) with 4% Employer Match: Boost your retirement savings with every paycheck!
- Profit Sharing Plan: We contribute to profit sharing plan, helping you build savings based on company performance.
- Free! Meals on us during your shift to keep you fueled throughout your workday.
- Employee Cafeteria: Convenient onsite dining with a variety of meal options
- Education Reimbursement: Continue your education with financial assistance for approved courses and programs.
- Subsidized Parking or Public Transportation: We help with your commute costs!
- Employee Referral Bonus Program: Invite your friends to join our team and score $$ when they’re hired
- Free! Access to our onsite fitness center and pool
- PayActiv: Flexible access to earned wages
- Perks at Work: exclusive discounts on shopping, travel, entertainment, and more!
- Employee Appreciation: We value and recognize your contributions through bonuses, events, and other rewards that celebrate your hard work.
- Resident Appreciation Bonus: An annual “thank you” from our residents recognizing your service and dedication.
Apply Today
If you enjoy creating a welcoming environment and delivering excellent customer service, we encourage you to apply. Apply today and join the Capitol Lakes team!
