At NorthBay Health, The HR Benefits and Support Specialist is responsible for assisting in administering the company's employee benefits, key Human Resources programs, including some recognition programs, and for providing general administrative support to the Human Resources function and Human Resources leadership team.
The HR Benefits and Support Specialist is also responsible for providing comprehensive support in various HR functions including general HR support functions including but not limited to data entry, HR reporting and system support. This role requires a deep understanding of HR policies and procedures and the ability to handle sensitive and confidential information.
Primary Responsibilities
Benefits Administration:
- Administers various employee benefits programs, such as group health, dental, vision, life insurance, wellness and retirement plans.
- Handles benefit enrollments, terminations, and changes.
- Serve as the primary contact for employees regarding benefit questions and issues.
- Maintains and updates benefit systems and any related databases and policies.
- Maybe responsible for some employee recognition programs as requested.
Compliance and Reporting:
- Ensure compliance with federal, state, and local regulations concerning employee benefits.
- Maintains current compliance posters and hangs at appropriate sites as well as remote worker facilitation.
- Maintain accurate and complete benefits records.
Communication and Education:
- Develop and deliver benefits communications to employees, including open enrollment materials, benefit plan summaries, and other educational materials.
- Conduct benefits orientations and explain benefits policies and procedures.
- Provide administrative support to the leaders of HR, including the directors and vice president as needed. Manage the calendar of the HR VP and assist with calendaring meetings and events for the HR leaders.
- Assist with the development and implementation of new benefit plans and programs.
- Provide exceptional customer service to employees, resolving benefits-related inquiries in a timely and professional manner.
- Support HR team with other duties and projects as needed.
- Coordinate and manage all phases of assigned HR projects, from inception to completion.
Monitor project progress, identify potential issues, and implement corrective actions as necessary.
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Support and Assistance:
- Provide administrative support to the leaders of HR, including the directors and vice president as needed. Manage the calendar of the HR VP and assist with calendaring meetings and events for the HR leaders.
- Assist with the development and implementation of new benefit plans and programs.
- Provide exceptional customer service to employees, resolving benefits-related inquiries in a timely and professional manner.
Support HR team with other duties and projects as needed
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Project Planning and Daily Oversight:
- Coordinate and manage all phases of assigned HR projects, from inception to completion.
Monitor project progress, identify potential issues, and implement corrective actions as necessary.
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Stakeholder Coordination:
- Collaborate with HR team members, departmental leaders, and other stakeholders to define project scope and objectives.
- Facilitate regular project meetings to communicate progress, risks, and changes.
Serve as the primary point of contact for project-related inquiries and updates.
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Documentation and Reporting:
Maintain detailed project documentation, including project plans, status reports, and post-project evaluations.
General Human Resources Support
Annual Employee Awards Banquet event coordination
Facilitation of the All-Star Program
Manage HR poster compliance process
Facilitate / support special activities for the organization
Support of employee communication formats e.g. Leadership team distribution lists/ outlook lists, Direct Line
Back up coverage to Human Resources front desk coverage
HERO program
Supply ordering for the department
Maintains office equipment and services agreements
Departmental invoice processing as assigned
Scheduling and coordination of meetings and HR sponsored events as requested
Calendar management of leader team as requested.
Interpersonal Skills and Values
Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.
Why NorthBay Health
NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.
We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.
We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.
NorthBay Health Benefits Options
NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.
Compensation Structure
NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.
Remote Work Disclosure
NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.
Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.
Notice to Recruitment Agencies
NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.
More Information
Visit NorthBay Health Careers for recruitment FAQs and additional information.
