JOB DUTIES:
- Handle all duties honestly, follow high ethical standards and present a
professional image at all times.
- Participate with management in updating territory plan and set sales goals and
budgets.
- Determine sales potential for new and existing customers through inquiry,
observation or periodical research.
- Prepare and conduct sales presentations of products to new and existing
customers.
- Determine customer requirements and expectations in order to recommend
specific products.
- Identify trends in customer satisfaction or dissatisfaction.
- Increase business and account base by finding and qualifying new business
accounts using sales techniques to cross-sell and up-sell.
- Maintain and improve customer relationships and satisfaction.
- Learn and apply new product knowledge to enhance sales and personal
professionalism.
- Assist clients with special requests and problems. (Supply information, resolve
complaints, etc.)
- Visit job sites as needed to assess or provide client services.
- Gather competitive information and other market information regularly while
interacting cooperatively with other members of distribution team.
- Negotiate and establish pricing according to company's requirements for
customer and transaction profitability.
- Prepare and present quotations.
- Communicate to the purchasing team member unexpected increases or decreases
in demand for products.
- Assist in scheduled physical inventory counts.
- Monitor customer's current credit status and assist in collections as needed.
- Remain current with changes in local codes and consumer preferences.
- Follow company policies and procedures.
- Remain current on product and industry knowledge by attending sales meetings,
vendor training, trade shows, or reading trade journals.
- Attend company meetings and product knowledge meetings as required by
management.
- Maintain technical and computer capability to effectively use contact
management, distribution and office software.
- Present professional image at all times to customers and vendors.
- Participate in trade association functions.
- Participate and be active in local industry organizations.
- Generate, maintain and review customer price exceptions on a regular basis.
- Perform other duties as assigned.
