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WMS Local Super User

Kuehne+Nagel -
Piscataway, NJ

Job Details

Full-time
$38.46 - $40.86 an hour

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Employee discount

Qualifications

Warehouse storage management
BlueYonder (JDA)
Customer records maintenance
Computer Science
Order management system
Preventive action implementation
Hardware maintenance
Warehouse management system
Equipment troubleshooting
Information Systems
Mid-level
Incident Escalation
Printer (troubleshooting support)
User training (technical support)
Data management
Release management
Computer hardware
System testing
Hardware support
Customer support ticket management
Networking equipment (troubleshooting support)
Computer Information Systems
Warehouse experience
Logistics order management
Order issue resolution
1 year
Escalation handling
Ticketing system technical support

Full Job Description

It's more than a job

As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

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In this role, you will be the primary system support between IT, regional operations management, and shop floor users as it relates to order, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse.

How you create impact

Serve as the primary support for local site system operational issues

Perform basic troubleshooting of order and stock management issues

Collaborate with users to implement preventative actions based on your findings

Assist with ticket creation, issue escalation, and follow-up

Maintain warehouse (location) and customer (article) data

Identify process changes that may impact system documentation

Provide local user training as needed

Troubleshoot hardware issues, including printers, RF guns, and network equipment

Support release management activities by testing new functionality, verifying document changes, and more

Assist local users with coordinating reporting requirements

Participate in training sessions led by the IT team to provide first-level support

What we would like you to bring

A degree in Computer Science, Information systems, or an equivalent combination of education and experience

1+ years of technical experience working with 3PL products including warehouse management systems, transportation management systems, and order management systems

1+ years of operations experience working in warehousing or a supply chain environment

1+ years of experience working with Blue Yonder, Red Prairie, or JDA is preferred

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-onsite

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target hourly compensation for this position is $38.46 to $40.86/hour plus overtime. Internships are not eligible for our full-time employee benefits. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

EEO Statement

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation.

Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment.

Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.

Contact

Kuehne+Nagel Recruitment Team

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