Production Coordinator
We are looking for a reliable, organized Production Coordinator to help manage day-to-day scheduling and communication for our installation and service teams. This role is a key part of keeping jobs moving smoothly, customers informed, and installers prepared.
Pay
Starting salary is $50,000 per year, with potential for higher earnings based on performance, experience, and growth within the role.
Schedule
Monday through Friday, 7:00 AM to 4:00 PM, with a 1-hour lunch break.
Sundays require 3-4 hours of work, at a time of your choice.
Benefits
- Company pays 50% of health insurance
- 401(k) with company match up to 4%
- Full-time, steady schedule
- Opportunity to grow within the company
Responsibilities
- Schedule jobs with installers and keep the production calendar updated
- Coordinate service appointments and follow-up work
- Communicate with customers by phone regarding upcoming jobs
- Conduct over-the-phone pre-construction calls with customers
- Confirm job details, timing, access, and expectations before installation
- Handle difficult customer conversations professionally and calmly
- Coordinate between customers, installers, sales, and office staff
- Track job progress and help resolve scheduling or service issues
- Maintain clear notes and records for each project
Qualifications
- Strong phone and communication skills
- Highly organized and detail-oriented
- Comfortable managing schedules and multiple moving parts
- Comfortable having direct, professional conversations with customers and resolving issues calmly
- Able to stay calm and professional when plans change
- Basic computer skills
- Customer service or scheduling experience preferred
- Experience in construction, home services, remodeling, or installation scheduling is a plus
Ideal Candidate
The ideal candidate is dependable, proactive, and comfortable working with both customers and field crews. You should enjoy keeping things organized, following up on details, and helping jobs run smoothly from start to finish.
Job Type: Full-time
Pay: From $50,000.00 per year
Schedule: Monday to Friday, Sunday availability required
Work Location: In person / office-based, if applicable
Pay: From $50,000.00 per year
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
