Overview
Join CFBS Group! We're committed to delivering quality facility services for commercial facilities. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, pressure washing, window cleaning among other services. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry! Enjoy comprehensive benefits for most full-time positions, including medical, bonuses, commissions, etc.
Job Description
CFBS Grup, is hiring a Janitorial Account Manager. The Janitorial Account Manager job is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with client and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Provide quality customer service. Maintains maintenance of weekly operating schedules and completion of payroll for assigned janitorial personnel. Provides after-hour emergency response as required.
Salary between: $42,000.00/Yr to 50,000 a year depending on experience.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Supervise the day to day janitorial operations of an assigned Customer Site.
- Manage a team of janitorial staff with scheduling, payroll, and training
- Ensure the Client Site is provided with high quality janitorial services
- Build and maintain effective relationships with both customers and employees.
- Handle any escalated issues or situations appropriately.
- Assure that employee grievances are heard and resolved.
- Manage uniforms, equipment, supplies and vehicles utilized at the account(s). Maintaining appropriate inventories and meeting customer/company requirements.
- Take a proactive role in communicating with Customer and meeting their needs; meet regularly, listen to issues, provide expertise and solutions. Ensure complete customer satisfaction.
- Enforce CFBS Group policies as outlined in the handbooks, handouts and on the company portal.
QUALIFICATIONS:
- Bi-lingual Spanish/English (read, write and speak)
- 6-months of experience of business management/operations/supervisory experience in facilities or client focused sites. Preferred but not required.
- Excellent computer skills: Excel, Word, and PowerPoint
- Communications skills verbal and Written
- Management experience, specifically for a union environment. Preferred but not required.
- Ability to work a flex schedule (different on call times daily)
- Minimum of 1 year management experience, cleaning experience.
- Experience in the janitorial industry and/or the ability to be trained in the janitorial industry.
Pay: $42,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Flexible schedule
- Retirement plan
Work Location: In person
