About us
Z Dentist is a locally owned business in San Antonio, TX. We are professional, engaging and customer-centric.
Our work environment includes:
- Modern office setting
- Growth opportunities
Our team is growing!
- Are you feeling stuck in your current position with dreams of opportunity and growing again, personally and professionally?
- Do you want to feel appreciated daily and know your work matters?
- Are you desiring the opportunity to work with a highly accountable team that serves the patients and each other first?
- Do you seek growth by increasing your own level of skills through a prepared plan?
- Do you want a flexible schedule that allows you to work (4) days with 3 days off per week?
- Are you looking to join the rapidly growing dental health field, a stable environment with good work-life balance?
Core Values (The 4 Pillars of Our Practice):
- Accountability & Ownership: We are accountable professionals. We take pride in our work, own our outcomes, and learn continuously to improve our systems and ourselves. no ego, no excuses.
- Growth and Excellence: Excellence is a mindset, not a destination. We commit to continuous learning, skill development, and self-improvement—both individually and as a team. We stay curious, open to feedback, and willing to evolve, knowing that growth leads to better care, better systems, and better outcomes for our patients and each other.
- Gratitude & Positive Team Energy: We lead with gratitude and grace, support one another as a team, and choose joy, laughter, and positivity every day—creating an encouraging space where we feel safe, energized, and excited to grow together.
- Fantastic Patient Experience: We strive to exceed expectations and create a “WOW” experience at every visit. Together, let’s change the way people feel about going to the dentist.
We believe in our core values deeply and our team is composed of like-minded, highly accountable, goal oriented, customer service experts.
We believe our exceptional service to our patients starts with our team understanding the huge impact of their position and appreciation for each team member’s “wins” both in the practice and out of the practice.
Our organization is not a right fit for everyone, but for those whose personal core values resonate with ours, we see magic happen every day with our patients and our team.
At Z Dentist, we believe every patient deserves an exceptional experience from the moment they contact our office. We're looking for a highly organized, compassionate, and proactive Dental Treatment, Scheduling & Patient Coordinator who thrives in a fast-paced environment and enjoys building relationships with patients while helping them achieve their healthiest smiles.
This is a growth-oriented position with two levels of development:
- Tier 1: Front Desk & Scheduling Coordinator (entry-level training role)
- Tier 2: Dental Treatment Coordinator (advanced role with increased responsibility and pay growth)
We are willing to train the right person from the ground up, and candidates with prior dental experience may transition more quickly into the treatment coordinator role.
If you are passionate about delivering outstanding customer service, enjoy solving problems, and want to be part of a positive, growth-oriented team, we'd love to meet you.
What You'll Do
- Greet patients with a warm, friendly, and welcoming attitude.
- Answer incoming calls and respond to patient questions professionally.
- Schedule, confirm, and manage patient appointments efficiently.
- Verify dental insurance eligibility, benefits, and coordination of benefits (primary and secondary insurance).
- Learn and/or assist in presenting treatment plans and explaining patient financial responsibilities.
- Prepare treatment estimates and clearly communicate insurance coverage and out-of-pocket costs.
- Assist patients with financing options and payment arrangements.
- Follow up on unscheduled treatment to help patients complete their care.
- Maintain accurate patient records and update demographic information.
- Assist with insurance verification and administrative claims processing.
- Collaborate closely with doctors and the clinical team to ensure seamless patient care.
- Support front office operations including daily administrative tasks.
- Help improve scheduling systems, patient flow, and office efficiency.
- Maintain compliance with HIPAA and office policies.
What We're Looking For
Our ideal team member is:
- Friendly, outgoing, and emotionally intelligent.
- Passionate about creating exceptional patient experiences.
- Highly organized with strong attention to detail.
- Comfortable working in a fast-paced, multi-tasking environment.
- A proactive problem solver who takes initiative.
- Honest, dependable, punctual, and accountable.
- An excellent communicator with strong customer service skills.
- A team player who is eager to learn and grow.
- Motivated by long-term development into a treatment coordinator role.
Qualifications
- Dental front office experience preferred (but not required for Tier 1 training role).
- Knowledge of dental insurance verification and coordination of benefits strongly preferred.
- Experience with scheduling and patient communication required or trainable.
- Treatment coordination experience is a plus for faster advancement to Tier 2.
- Strong organizational and administrative skills.
- Comfortable using dental practice management software.
- Excellent verbal and written communication skills.
- Strong attention to detail and accuracy.
- Ability to maintain confidentiality and comply with HIPAA regulations.
Office Hours
Our practice is open during the following hours:
- Monday: 9:00 AM – 7:00 PM
- Tuesday: 9:00 AM – 7:00 PM
- Thursday: 9:00 AM – 7:00 PM
- Friday: 9:00 AM – 7:00 PM
- Saturday: 9:00 AM – 5:00 PM
Full-time employees are scheduled for four working days per week, with shifts falling within our office operating hours. Saturday availability is required.
Benefits
- 401(k)
- 401(k) matching
- Health insurance
- Dental benefit
- Employee discount
- Paid time off
- Company retreats
Pay: $17.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- Why do you want to work with Z Dentist?
- What is your favorite personal development book or podcast?
- What are you seeking in your next job position?
- If offered employment, when would you be available to begin?
- Do you have personal core values? If yes, what are they?
- What about our job ad resonated with you?
- Which of OUR core values seems to be your strongest?
- Do our hours work for you?
Work Location: In person
