Multi-Location Both Carson and Reno Location
Job description
THE MOST COMPREHENSIVE UROLOGY PRACTICE IN NORTHERN NEVADA
With two state-of-the-art offices, Urology Nevada is the most comprehensive practice of urologists in the silver state.
We are adding to our team and hiring a Front Desk Associate for our Check-in department! Come be a part of our caring staff of professionals who take pride in everything that they do. If you love working in a fun and rewarding environment and are willing to go above and beyond to ensure that our patient experience is world class... look no further.
THE POSITION:
Front Desk Associate
· Greets every patient with a smile and takes ownership of needs at the check in desk.
· Checks in patients via the practice management system and communicates with the medical assistants when the patient is ready for their appointment.
· Assist patients with the completion of all on-boarding documents, insurance card collection, insurance updates, payments, and general questions. Accurately updates the patient chart with info.
· Assist patients with their online portal registration and questions.
· Responsible for maintaining a clean and tidy lobby and check-in area.
· Responsible for maintaining accurate cash handling, cash collection and end of day reconciliations.
· Complies with all HIPAA and OSHA policy.
· Assist patients with additional services needed at time of check in such as FMLA requests.
· Works closely with the billing department to ensure accuracy with co-pays, deductibles, and any other related charges.
· Other assorted medical front office duties.
Checking out patients, scheduling appointments and in office procedures.
Cross trained on all job duties for the front desk.
QUALIFICATIONS & REQUIREMENTS:
· Minimum of a High School Diploma or equivalent and experience in a health care front desk environment is a plus.
· Must demonstrate consistent professional conduct and meticulous attention to detail.
· Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.
· Critical thinking skills and a positive attitude essential.
· Travel to any of the Urology Nevada locations may be necessary upon request.
We offer competitive salary and a comprehensive benefits package for full time employees including profit sharing, pension, and paid time off.
This position requires successful completion of a pre-employment background check, to be conducted following a conditional offer of employment.
Urology Nevada Supports Workforce Diversity. Qualified Women, Minorities and Individuals with Disabilities are Encouraged to Apply. Urology Nevada maintains a drug-free workplace.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Experience:
- Medical office: 1 year (Required)
- Medical scheduling: 1 year (Required)
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Experience:
- Medical receptionist: 1 year (Required)
Work Location: In person
