At Chagrin Valley Dental, family is at the heart of everything we do. We believe every patient deserves to be treated with the same compassion, honesty, and personalized care we would want for our own loved ones. We are seeking a Practice Leader who shares these deeply rooted values. In this role, you will serve as the essential bridge between patients, providers, and staff. You will ensure our office runs smoothly while cultivating an environment where both patients and team members truly feel like family.
What we offer:
- Work-life balance: Enjoy a Monday–Thursday schedule with no evenings or weekends.
- Competitive compensation: Highly rewarding pay structured right around your experience level.
- Financial security: A robust 401(k) plan complete with an employer match.
- Health & wellness: Comprehensive medical coverage and generous paid time off (PTO).
- Internal dental allowance: Complete dental care coverage for you and your immediate family.
- Professional growth: Ongoing career development and clear advancement opportunities.
- Family culture: A supportive workplace that genuinely values your personal well-being.
What you will do
- Operations management: Oversee the daily operations of the practice with efficiency and excellence.
- Team development: Recruit, hire, train, and mentor team members to help them reach their full potential.
- Strategic scheduling: Optimize provider schedules to meet production, revenue, and collection goals.
- Performance reporting: Maintain and analyze daily, weekly, monthly, and yearly office reports.
- Patient relations: Resolve patient concerns with maximum professionalism, care, and timeliness.
- Mission alignment: Uphold total compliance with our mission, core values, and standards of care.
Your qualifications
- Experience: 2–4 years of management or customer service experience (healthcare/dental management is strongly preferred).
- Tech literacy: Strong proficiency in Microsoft Office and Open Dental practice management software.
- Leadership style: Ability to lead with confidence, make independent decisions, and thrive in a fast-paced environment.
- Soft skills: Exceptional listening, communication, and empathetic problem-solving skills.
- Core drive: A true passion for developing others and sustaining a positive, patient-first culture.
Job Type: Full-time
Pay: From $30.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Professional development assistance
- Retirement plan
Work Location: In person
