As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
The Air Logistics Revenue Care Supervisor is responsible to manage the day-to day routine focusing on accurate and timely invoice production and payment, cost diligence and profit maximization. The Team Leader shall ensure that specific RCC KPI's are met and improved over time and are also responsible for facilitating the processes and communication with counterparts in the CCL, OCC, GS RCC & Gateway teams to ensure a flawless process. The RCC Team Leader is accountable to identify opportunities to improve automation, processes and efficiencies, assuring we have the highest possible synergy within RCC.
- Effective organize, train and manage the RCC team in country and GS following the Global Guidelines
- Review and analyze the reports and pro-actively implement actions to improve performance and efficiencies
- Manage the RCC KPI’s development and improvement · Ensure that all tasks are performed timely and with accurate data
- Drive automation, efficiency and continuous improvements projects as per corporate strategy
- Responsible for the FSL routine management, including audits and business review
- Assure that processes are updated and improved in close collaboration with Optimization Team
- Engage and reduce Bad Debts, Defferals and Customers billing disputes
- Ensure efficient and close communication to the GS RCC
- Bachelor's degree in Finance, Accounting, Business, Supply Chain, or a related field.
- 2–5 years of experience in Air Logistics, Freight Forwarding, Revenue Care, Finance, or related operational environments.
- Previous leadership experience with a proven ability to coach, develop, and motivate teams.
- Strong understanding of freight forwarding operations, billing processes, revenue management, and financial controls.
- Working knowledge of accounting principles and financial reporting concepts.
- Proficiency in Microsoft Office, especially Excel, and transportation or financial systems.
- Strong analytical skills with experience managing KPIs and driving process improvements.
- Excellent problem-solving, root-cause analysis, and decision-making capabilities.
- Effective communication and stakeholder management skills with the ability to collaborate across functions and global teams.
- Results-oriented mindset with a focus on accuracy, efficiency, continuous improvement, and customer satisfaction.
- Professional English communication skills; additional language skills are a plus.
- Ability to travel occasionally as business needs require.
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-SB1
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
EEO Statement
Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation.
Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment.
Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.
