AV Taxi Rides is seeking a motivated and customer-focused Entry-Level Customer Service Representative (CSR) to join our team in Baton Rouge. This position is ideal for individuals looking to start a career in customer service while supporting daily transportation operations and assisting customers with ride-related inquiries.
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Respond to customer inquiries via phone, email, and in person
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Assist customers with ride bookings, scheduling changes, and service-related questions
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Provide accurate information regarding transportation services and company policies
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Coordinate with dispatch and operations teams to support customer needs
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Update customer information within company systems
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Deliver excellent customer service in every interaction
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High school diploma or equivalent required
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Strong communication and interpersonal skills
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Basic computer proficiency and data entry skills
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Ability to multitask and work in a fast-paced environment
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Professional and customer-focused attitude
$18 – $28 per hour, based on experience and qualifications
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Paid training
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Paid time off (PTO)
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Health, dental, and vision insurance eligibility
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Opportunities for career growth and advancement
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Employee transportation discounts
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Stable full-time schedule
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Supportive and collaborative work environment
