Description:
Job Summary
Provide exceptional customer service before, during, and after the checkout process. Operates cash registers, self-checkouts, and online ordering system to ensure smooth and efficient transactions.
Responsibilities
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Provide excellent customer service
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Execute proper cash handling and payment processing in accordance with company policies and procedures
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Apply discounts, coupons, and applicable promotions as appropriate during checkout process
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Preforms drawer audit at the start and end of assigned shift
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Monitor Self-Checkouts to address customer issues and ensure smooth transactions
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Conduct curbside ordering, picking & packing in accordance with company policy and procedure
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Follow proper bagging procedures when bagging groceries as needed
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Have approximate knowledge of store layout and product locations
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Maintain a clean and safe front end
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Performs other duties as assigned
Working Conditions
Works in a non-smoking store environment where there is occasional discomfort due to exposure to dust/pollen, elements, temperatures changes, and infrequent environmental noise.
Equipment Operated
- Cash register
- POS Terminal
- Adding Machine
- Corded and Cordless Telephones
- Touchscreen/Tablets
- Computer
- Vacuum
Requirements:
Education And Experience
- High School Diploma or equivalent is required
- 1+ years of Customer Service Experience is strongly preferred
- 6+ months of Cashiering or Cash Handling experience is strongly preferred
Knowledge, Skills, Abilities
- Interpersonal skills
- Verbal communication skills
- Basic math skills
- Cash handling skills
- Ability to operate POS terminals, tablets, and touch-screen devices
- Ability to problem solve
- Multitasking
- Ability to answer and field phone calls
- Strong attention to detail
- Basic computer skills
Physical Requirements
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Bending
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Standing
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Communication (Verbal)
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Carrying 30lbs.
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Reading
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Walking
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Hearing (Auditory)
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Reaching
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Telephone Usage
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Lifting 30 lbs.
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Writing
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Grasping
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Operating Equipment
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Sight or Peripheral Vision
