Accurate Bushing Company is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran’s status, or genetic information. Accurate Bushing Company is committed to providing access to equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation, contact the Human Resources Department at (908) 789-1211.
Smith Bearing® is a registered trademark of Accurate Bushing Company. With over 50 years’ experience in designing and manufacturing precision needle roller bearings, for both the Aerospace and Industrial market. Our computerized (CNC) grinding and precision machining centers, considered to be the most advanced in the industry are capable of manufacturing a wide range of products to exacting tolerances in order to meet the needs of our customers. Extensive experience in our engineering department allows Smith Bearing® to work closely with end users and OEMS (original equipment manufacturers) in order to offer the best solution for their bearing requirements. Smith Bearing® has the ability to manufacture a variety of custom bearing assemblies. Typically, this entails the precision machining of a bearing housing and the assembly of needle or ball bearings into the housing. Smith Bearing® serves the global market place with a network of Industrial and Aerospace distributors, manufacturing plants and sales offices throughout the world. Smith Bearing® has received both ISO 9001 and AS 9100 quality registrations in recognition of our continued commitment to world-class quality control systems.
Customer Service Associate
Job Summary:
The Customer Service Associate interacts with customers, documents and processes orders, creates quotes, checks stock, and provides approximate lead times on customized products.
Duties/Responsibilities
The main job functions and responsibilities of a Customer Service Associate include but not limited to the following:
-
Interact with customers via telephone, email or online chat.
-
Process and enter orders received into company software applications.
-
Provide quality customer service by responding to quote requests, questions and concerns in a timely manager.
-
Maintain records of customer interactions with details of inquiries, comments or complaints.
-
Perform other related duties as assigned.
Education and Experience:
- High School Education.
- One to three years’ proven customer service experience.
Required Skills:
- Excellent verbal and written communication skills.
-
Ability to multitask, prioritize and mange time effectively.
-
Proficient computer skills with ability to learn new software
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
-
Must be able to lift up to 15 pounds at times.
Effective Date:
Immediately
Job Category:
Non-Exempt
Position Type:
Full time/Permanent
Supervisory Responsibilities:
None
Accurate Bushing Company retains the right to change or assign other duties to this position
