An Assistant Property Manager is responsible for helping to achieve all operational and financial aspects of a property and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity.
Responsibilities:
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Maintain property occupancy by effectively retaining residents and processing applications for Move In’s.
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Administer HUD/Tax Credit recertification’s
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Provide customer service to residents
- Processing service requests.
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Answering phones/making calls to residents and applicants.
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Ensure that all property reporting is completed in a timely manner
- Maintain curb appeal by walking/inspecting property and vacant units.
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Ensure company policies and procedures are met.
- Attend court proceedings, as necessary.
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Assist other properties, as necessary.
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Completion of internal training for One-Site – Navigation and Prospects, Move-ins and Rents, Move-outs.
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Completion of internal training for Affordable Housing: One-Site – Navigation of Receipts and Waitlists, Certifications and Charges.
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Completion of internal training for Fair Housing Regulations, Sexual Harassment and Drug Free Workplace.
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Other responsibilities as assigned/needed.
Qualifications
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Education: High School Diploma/GED required; some college beneficial
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Work Experience: 1-3 years of experience required.
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Licenses/Certifications: COS (beneficial for Affordable Housing), TCS (beneficial at Tax Credit site) and valid driver’s license required.
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Computer literacy required, Onesite Property Management Software beneficial but not required, and Microsoft Outlook/Excell/Word experience required.
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Good Customer Service skills required
Working Conditions:
Work is typically performed in a normal office environment with moderate noise level. Walking is required for property tours, inspections and incident investigations which may expose employees to weather conditions. It may be necessary to lift weights up to 20 pounds when filing or receiving office supplies.
