Description:
Position Summary:
The Protocol Specialist is responsible for many functions in RCM.
Duties and Responsibilities:
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Promoting products, services and content over webchat features, in a way that is consistent with an organization's brand and online strategy
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Scheduling online posts using multiple platforms.
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Developing new digital engagement strategies and campaigns • Collaborating with coworkers to ensure branding is consistent.
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Help develop strategies for current and existing products, launches, promotions, and corporate cultural events.
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Manage communications for events
Qualifications:
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Education:
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High School diploma and/or equivalent combination of education and experience
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Experience:
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12 months experience in Medical Billing, Medical Collections or Medical Billing Systems.
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Experience with traditional insurance plans, HMO/PPO’s, Medicare, Medicaid, and Worker’s Comp.
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Skills:
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Ability to use 10key by touch
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Able to type 45 wpm
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Basic Microsoft Excel and Word knowledge
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Medical billing knowledge
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Read EOB's (Explanations of Benefits)
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Analytical skills
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Organizational skills
Working Conditions:
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May be exposed to/occasionally exposed to patient elements.
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Subject to varying and unpredictable situations and interruptions.
- Occasionally subjected to irregular hours.
- Occasional pressure is due to a fast-paced environment.
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Position may require lifting, carrying or pushing equipment or patients.
Requirements:
Physical Requirements:
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Must be able to see with corrective eye wear
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Must be able to hear clearly with assistance
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May be exposed to infectious and contagious diseases.
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May be in contact with patients under a wide variety of circumstances.
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Able to handle emergency or crisis situations.
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May be occasionally subject to irregular hours.
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May be required to wear protective equipment as necessary.
