Riverpoint Family, Cosmetic and Implant Dentistry is looking for a friendly, enthusiastic, and dependable Full-Time Front Office Team Member to join our growing team!
We are seeking someone with a positive attitude, excellent customer service skills, and a passion for helping patients feel welcome. Dental experience is preferred but we are willing to train the right candidate.
Job Responsibilities
- Answer incoming phone calls and provide exceptional customer service.
- Manage all patient correspondence, including phone calls, emails, and text communications.
- Check patients in and out efficiently.
- Collect and process patient payments.
- Create and present treatment plans.
- Generate financial agreements and payment options.
- Maintain accurate patient records and documentation.
- Confirm upcoming appointments and help manage the daily schedule.
- Complete patient check-in calls and follow-up communications.
- Prepare charts and schedules for the following day's appointments.
- Help keep the schedule full by filling cancellations and openings.
- Work closely with the clinical team to ensure a smooth patient experience.
- Perform additional front office administrative duties as needed.
Qualifications
- Friendly, bubbly, and enthusiastic personality.
- Outstanding communication and customer service skills.
- Organized with strong attention to detail.
- Ability to multitask in a fast-paced environment.
- Professional, dependable, and eager to learn.
- Team-oriented with a positive attitude.
Compensation
- $15–$17 per hour, depending on experience.
- Full-time position with opportunities for growth and advancement.
- Hours:
- Mondays: 7:15 AM (at station) – 5:15 PM (with a half hour lunch break) Tuesdays – Thursdays: 7:15 AM (at station) – 4:15 PM (with a half hour lunch break) Every Friday: 7:15 AM – 12:15 PM (no lunch break, etc.)
If you enjoy working with people and want to build a rewarding career in dentistry, we'd love to hear from you!
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Tuition reimbursement
Work Location: In person
