Position: Vendor Warranty, Returns, and Repairs Specialist Location: On-site Industry: Automotive Wholesale Distribution Job Type: Full-time Schedule: Monday to Friday, 7:30 AM - 4:00 PM (8-hour shift)
We are seeking a detail-oriented and dependable Vendor Warranty, Returns, and Repairs Assistant to help facilitate the smooth and timely processing of items returned to vendors. This role plays a vital part in ensuring accurate tracking, efficient handling, and proper documentation of all warranty and repair items.
Key Responsibilities:
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Process product warranties and repairs according to vendor guidelines
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Sort, label, and organize items based on their disposition
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Prepare items for shipment-wrapping, packaging, and labeling-to vendors, customers, and salesforce
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Communicate effectively via email, phone, text, and in person
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Maintain accurate records, including part numbers and item tracking
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Manage Return Goods Authorizations (RGAs) within vendor timeframes
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Work independently while maintaining a high level of organization and attention to detail
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Demonstrate flexibility while staying dependable and reliable
Qualifications:
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High school diploma or GED required
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1-3 months of related experience and/or training preferred
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Proficiency in Microsoft Office (Word, Excel, Outlook)
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Strong written and verbal communication skills
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Exceptional attention to detail and accuracy
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Excellent organizational and time-management abilities
Physical Requirements:
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Frequent walking, bending, stooping, squatting, pushing, and pulling
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Ability to lift/move up to 50 lbs regularly, up to 70 lbs occasionally, and up to 100 lbs with assistance
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Ability to stand and/or walk for extended periods
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Must be able to work in varying warehouse conditions, including extreme heat, cold, and humidity
Additional Information:
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Seniority Level: Entry-level
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Remote Work: Not available
Benefits:
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401(k)
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Health, Dental, and Vision insurance
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Life insurance
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Paid time off
