About Us
Since 1981, the Foodbank of Southeastern Virginia and the Eastern Shore (Foodbank) has provided more than 400 million meals to neighbors in need. Serving eleven cities and counties where one in ten individuals faces food insecurity, we play a vital role in the fight against hunger by collecting, storing, and distributing nutritious food. We also work toward long-term self‑sufficiency by addressing the root causes of hunger. Our mission is supported by dedicated volunteers, generous donors, and compassionate community partners. Together, we strive to ensure no one in our community goes to bed hungry.
Position Overview
The Western Tidewater Hub Coordinator serves as additional support to the Western Tidewater Branch Manager. This position supports the daily operations of the Western Tidewater facility by assisting partner agencies, processing orders and related documentation, maintaining inventory and warehouse organization, supporting food quality and safety standards, and coordinating volunteer activities, and assisting with the food hub. This role works collaboratively with staff, volunteers, and community partners to ensure efficient warehouse operations, accurate order fulfillment, and excellent customer service while advancing the Foodbank's mission and organizational goals.
What You'll Do:
· Support Partner Agencies: Assist agencies with order pickups, appointment scheduling, documentation, invoicing, and customer service to ensure a smooth distribution process.
· Keep Operations Running: Help maintain organized warehouse operations through inventory management, product rotation, quality assurance, and accurate record keeping.
· Coordinate Volunteers: Welcome, train, and supervise volunteers while promoting a safe and productive environment.
· Support Community Distributions: Assist with Food Hub operations, backpack program deliveries, product stocking, and active food distributions.
· Maintain Food Safety Standards: Monitor cooler and freezer temperatures, complete sanitation logs, support inventory accuracy, and help maintain compliance with food safety and warehouse standards.
· Be a Team Player: Collaborate with warehouse staff, partner agency services, volunteers, and community partners to help advance the Foodbank’s mission.
What We're Looking For:
- High school diploma or GED
- Two or more years of warehouse, logistics, customer service, or related experience.
- Strong organizational and administrative skills with excellent attention to detail.
- Comfortable using Microsoft Office and learning inventory management systems.
- Strong verbal and written communication skills.
- Ability to prioritize multiple responsibilities while working independently and as part of a team.
- Valid driver’s license.
- Ability to obtain Food Safety Manager certification and warehouse equipment certifications after hire.
- Preferred Qualifications:
o Experience operating forklifts or electric pallet jacks.
o Experience with warehouse inventory systems such as CERES or Agency Express (AE3)
o Previous experience working with volunteers or nonprofit organizations.
o Customer service and data entry experience.
o Food Safety Certification
Soft Skills That Shine:
- Customer-focused with a positive attitude
- Organized and dependable
- Strong problem-solving abilities
- Excellent communication skills
- Adaptable in a fast-paced environment
- Team-oriented and willing to jump in where needed
- Commitment to workplace safety and quality
- Passion for serving the community and supporting our mission
Working Hours:
- Monday through Friday; day shift
- Occasional evenings or weekends may be required to support distributions, volunteers, or special events.
Physical Requirements
This position includes regular warehouse activity and requires standing, walking, lifting, carrying, pushing, or pulling up to 50 pounds, operating warehouse equipment, and working in cooler and freezer environments while maintaining a safe workplace. Reasonable accommodation may be provided for qualified individuals.
Why Join Us?
- Make an Impact: Help provide nutritious food to thousands of neighbors across Western Tidewater.
- Mission-Driven Work: Every day offers an opportunity to strengthen our community.
- Supportive Team: Work alongside passionate employees and dedicated volunteers.
- Growth Opportunities: Build valuable warehouse, logistics, customer service, and nonprofit operations experience.
- Competitive Benefits: Comprehensive benefits package available for full-time employees.
- Compensation Range: $21.00-$21.00
Ready to Make a Difference?
If you're ready to bring your energy, passion, and skills to our team, we want to hear from you! Apply now at Career Opportunities or email a resume and cover letter to [email protected] with the subject: Western Tidewater Community Hub Coordinator and help us make a lasting impact in your community.
The Foodbank of Southeastern Virginia and the Eastern Shore is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to complete the application process, please contact the employer directly at [email protected].
The Foodbank of Southeastern Virginia and the Eastern Shore is an Equal Opportunity Employer and encourages applications from individuals of all backgrounds, including all races, ethnicities, national origins, religions, genders, ages, veteran statuses, sexual orientations, and abilities.
Pay: $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
