JERRY BOB’S, a Tucson Family Locally Owned franchise, is looking for a professional, service focused, friendly Server Lead and Manager on Duty (MOD).
Our Locations are:
- Eastside - 7545 S. Houghton, Tucson, AZ 85747;
- Northwest - 2040 W. River Rd., Tucson AZ 85704
Are you an early bird with a passion for delivering exceptional dining experiences? We are seeking a motivated and customer-focused Server Lead and Manager on Duty (MOD) to join our team. Our hybrid role is a active server, while also leading and managing the dining room staff on shift. As a Server, you will play a crucial role in providing outstanding service to our valued guests, ensuring they start their day with a smile. As a MOD, you will lead with compassion, attention to detail, organized and efficient processes and a positive demeanor everyday.
Responsibilities:
- Customer Service Excellence: Greet guests warmly and promptly, offering a friendly and attentive demeanor. Provide menu recommendations and answer any questions to enhance the dining experience. Anticipate and fulfill guests' needs throughout their meal.
- Order Taking and Delivery: Efficiently take food and beverage orders, ensuring accuracy and attention to special requests or dietary preferences. Serve meals promptly and with care, ensuring the right food reaches the right customer.
- Table Maintenance: Set up tables with required utensils, napkins, and condiments. Maintain clean and tidy dining areas, promptly clearing used dishes and utensils. Prepare tables for new guests efficiently.
- Collaboration: Work closely with the kitchen and other staff to ensure smooth operations, communicate guest requirements, and ensure timely food delivery. Be a team player, assisting colleagues when needed.
- Cash Handling: Process guest payments accurately, handle cash, credit card transactions, and provide correct change. Maintain the cash register with Spot On and adhering to the restaurant's cash handling policies.
- Menu Knowledge: Be well-versed with the breakfast menu, including ingredients, preparation methods, and daily specials. Keep updated on any menu changes or modifications.
- Sanitation and Safety: Adhere to health and safety standards, maintaining a clean and hygienic workspace. Follow proper food handling and storage guidelines.
- Upselling and Promotions: Familiarize yourself with ongoing promotions and upsell additional menu items to guests when appropriate.
What are we looking for:
- Strong leadership skills with previous experience as a server lead or supervisor; ability to motivate and manage a team effectively.
- Prior experience as a server or in customer service roles is mandatory - 2 years, Breakfast preferred.
- Excellent communication skills with the ability to interact politely and effectively with guests and team members equally.
- Positive attitude, a friendly disposition, and the ability to work well under pressure.
- Flexibility to work early mornings, weekends, and holidays as required.
- Attention to detail and a commitment to delivering top-notch service to guests.
- Must be reliable and punctual, respecting the assigned work schedule.
- Knowledge of basic math for order processing and billing.
- Ability to stand and walk for extended periods and perform physically demanding tasks.
Why would you work for us:
- Daytime only! NO NIGHTS!!
- We are open from 6am to 2pm, everyday!
- Growth opportunities and personal development too!
- FREE MEAL EACH SHIFT!
- Servant leadership style from the owners down!
- Positive culture focused on the people!
If you are a dedicated individual who enjoys engaging with customers, ensuring their satisfaction, enjoys helping to create a positive environment, and loves breakfast delights, we'd love to hear from you! To apply, please submit your resume highlighting your relevant experience and why you believe you would be a great fit for hybrid position with us.
Thank you and have a Great Day!
Pay: From $12.45 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid sick time
- Paid training
Application Question(s):
- Each Jerry Bob's is independently owned. We are only looking for this position at the following locations: Our Eastside - Rita Ranch location - 7545 S. Houghton Rd., Tucson, AZ. 85747 and our Northwest location - 2040 W. River Rd., Tucson, AZ 85704. Which of these 2 locations would work best for you?
Experience:
- Restaurant management: 3 years (Required)
- Serving: 4 years (Required)
Work Location: In person
