Job Summary
Join our dynamic healthcare team as a Triage Medical Assistant, where you will play a vital role in delivering exceptional patient care through efficient and compassionate triage processes while floating to all of our primary care locations in Logan County, WV. In this energetic position, you will assess patient needs, gather critical health information, and coordinate care pathways to ensure timely and accurate medical support. Your expertise will help streamline patient flow, support clinical teams, and enhance overall patient experience in a fast-paced medical environment.
Duties
- Conduct initial patient assessments by collecting vital signs, medical history, and current symptoms using Electronic Health Records (EHR) systems.
- Prioritize patient needs based on acuity levels, ensuring urgent cases receive immediate attention.
- Assist with intake procedures, including documentation of symptoms and relevant medical information for accurate record-keeping.
- Support clinical staff by preparing examination rooms, sterilizing equipment, and managing medical supplies efficiently.
- Facilitate communication between patients and healthcare providers by relaying critical information clearly and accurately.
- Maintain detailed medical documentation adhering to confidentiality standards and coding requirements such as ICD (International Classification of Diseases).
- Perform basic procedures like phlebotomy, medication administration support, and vital signs measurement to assist in patient care delivery.
- Manage electronic health records (EHR/EHR systems), ensuring all patient data is accurate, complete, and up-to-date for seamless clinical workflows.
- Support hospital medicine, urgent care, dermatology, internal medicine, geriatrics, or emergency medicine departments with specialized triage tasks as needed.
- Collaborate with multidisciplinary teams in inpatient settings like Level I or Level II trauma centers or outpatient clinics to optimize patient outcomes.
Qualifications
- Proven experience as a Medical Assistant or in a similar clinical support role within hospital medicine, urgent care, or outpatient settings.
- Strong knowledge of medical terminology, physiology, anatomy, pharmacology, and ICD coding standards.
- Hands-on experience with Electronic Health Records (EHR/EHR systems) and Electronic Medical Records (EMR).
- Certification in Basic Life Support (BLS) is required; additional certifications such as Phlebotomy or Medication Administration are preferred.
- Familiarity with hospital experience including Level I or Level II trauma centers or inpatient units like PICU (Pediatric Intensive Care Unit) is advantageous.
- Excellent patient service skills with the ability to communicate effectively and compassionately under pressure.
- Knowledge of dermatology, emergency medicine protocols, geriatrics, medical-surgical practices, and internal medicine is highly desirable.
- Ability to work efficiently in high-volume environments while maintaining attention to detail and accuracy in documentation.
Join us as a Triage Medical Assistant to be at the forefront of patient care—energized by the challenge of supporting clinical teams with professionalism and enthusiasm!
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
