A general dental office in Bay Ridge is looking for a full-time dental office manager with several years of experience in the dental field.
Responsibilities:
- Oversee daily office operations, ensuring efficient workflow and a positive patient experience.
- Supervise, train, and mentor office staff, fostering a collaborative and supportive work environment.
- Serve as the primary point of contact for patients regarding treatment plans and financial options.
- Conduct comprehensive treatment presentations, explaining procedures, benefits, and costs clearly and effectively.
- Address patient questions and concerns, ensuring they feel informed and comfortable.
- Develop and maintain strong patient relationships, fostering trust and loyalty.
- Manage treatment plan follow-up, and ensure patients are scheduled for necessary procedures.
- Handle and resolve patient complaints in a professional manner.
Qualifications:
- 3 - 6+ years of experience in a dental office; prior experience as an office manager required
- Fluent in English and Russian (preferred)
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Proficient in Dentrix and computer applications
- Knowledge of dental procedures and billing practices
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- Employee discount
- Paid time off
Work Location: In person
