Treasure Valley Psychology is seeking an administrative assistant for our thriving mental health practice. As the first person encountered by our patients, the administrative assistant must be friendly, have exceptional communication skills and a professional demeanor. We are looking to add someone with a vested interest in helping people and being an integral part of community mental health. Treasure Valley Psychology offers a quiet office environment and flexible schedule.
Status:Part time, 20-24 hours per week
Responsibilities:
- Highest quality customer service on the phone and in person
- Greets patients and visitors. Determines their needs and directs them accordingly
- Data entry of demographic and insurance information
- Scheduling and registering patients, including the accurate collection of required data
- Receives, answers and responds to telephone calls from patients or their representatives
- Answers questions and gives information in person or on the telephone. May direct billing and insurance questions to the office manager as needed.
- Collects all co-pays, deductibles, and past balances as indicated on insurance card or as documented by billing staff. Updates new insurance information as received
- Other duties as assigned
Qualifications:
- High School Diploma or equivalent required
- Previous receptionist and scheduling experience preferred.
- Previous customer service experience and Mental Healthcare experience preferred. Experience with electronic health records a bonus.
- Customer service oriented attitude/behavior
Hours per week:
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
Work Location: In person
