Job Summary
We are seeking a detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative tasks. Your energetic approach and strong organizational skills will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all visitors. If you thrive in fast-paced settings and are passionate about healthcare support, this opportunity is perfect for you!
Responsibilities
- Greet patients warmly and assist with check-in and check-out procedures using Electronic Health Record (EHR) systems (Epic).
- Verify patient insurance coverage and perform insurance eligibility verification to streamline billing processes.
- Schedule appointments efficiently utilizing medical scheduling software and coordinate with clinical staff to optimize daily patient flow.
- Collect and review patient information, ensuring accuracy in medical records, documentation review, and data entry.
- Handle multi-line phone systems with professionalism, providing clear communication while maintaining excellent phone etiquette.
- Assist with medical billing and collection processes .
- Maintain confidentiality by adhering to HIPAA regulations and safeguarding sensitive health information across all systems.
Skills
- Proven experience in medical office management or as a Medical Receptionist within clinics or dental offices.
- Strong knowledge of EMR/EHR systems such as Epic.
- Familiarity with medical terminology and medical billing procedures.
- Excellent computer skills including proficiency in Microsoft Office (Word, Excel).
- Exceptional customer service skills combined with professional phone etiquette and effective communication abilities.
- Ability to handle insurance verification processes accurately and efficiently while managing multiple priorities in a fast-paced environment.
- Prior clinic or dental office experience and prior experience with Epic EMR is preferred to ensure seamless integration into our team’s workflow. Join us in delivering outstanding healthcare support! We value energetic professionals committed to making a positive impact on patients’ experiences while maintaining high standards of accuracy and professionalism in all administrative functions. This paid position offers an exciting opportunity to grow your career within a supportive healthcare environment dedicated to excellence!
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
