Modern Hyundai/Genesis of Concord has a career opportunity for an Automotive Service Advisor. Come join the team of talented service professionals at Modern Hyundai/Genesis of Concord. Responsibilities for this position include:
- Greet customers in a timely, friendly manner
- Advise customers on the care of their vehicle and the value of maintaining the vehicle according to the manufacturer’s specifications
- Provide a complete and accurate written cost estimate for labor and parts
- Handle telephone inquiries regarding appointments and work in process
- Maintain high customer satisfaction standards
Qualifications:
- 2+ year’s experience in an automotive service dealership preferred
- Exceptional customer service skills
- Outstanding organizational and follow-up skills
- Excellent written and verbal communication skills
- Ability to occasionally lift up to 70 lbs.
Modern Hyundai/Genesis of Concord is a part of Modern Automotive Network. Since 1933, Modern Automotive Network has distinguished itself from its competitors by setting trends with innovative facilities, brand diversity, and world-class customer service. Modern, a fourth-generation family-owned business, has a strong reputation for treating customers with respect, doing the right thing every day, and giving customers the best value for their money.
Modern offers a professional work environment and a competitive compensation and benefits package, which includes:
- Healthcare benefits: medical, dental, vision, flexible spending account, voluntary life insurance, disability, accident, and specified disease insurance
- 401K eligibility after one year of service
- Paid holidays and Paid Time Off
Make your next career move with Modern. At Modern, no matter how things change, our commitment to our employees and customers stays the same.
Modern Hyundai/Genesis of Concord is an Equal Opportunity Employer and Drug-free Workplace Employer.
Required
Required
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Team Player: Works well as a member of a group
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Leader: Inspires teammates to follow them
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Enthusiastic: Shows intense and eager enjoyment and interest
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Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred
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Thought Provoking: Capable of making others think deeply on a subject
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Loyal: Shows firm and constant support to a cause
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Innovative: Consistently introduces new ideas and demonstrates original thinking
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Functional Expert: Considered a thought leader on a subject
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Dedicated: Devoted to a task or purpose with loyalty or integrity
Required
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Self-Starter: Inspired to perform without outside help
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Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
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Job Security: Inspired to perform well by the knowledge that your job is safe
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Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
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Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
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Financial: Inspired to perform well by monetary reimbursement
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Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Preferred
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Peer Recognition: Inspired to perform well by the praise of coworkers
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Goal Completion: Inspired to perform well by the completion of tasks
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Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
