ARCADE MANAGER
About the Position:
We are looking for an energetic, responsible and customer focused Arcade Manager to lead the day-to-day operations of our arcade & laser tag. The ideal candidate enjoys working with people, has strong leadership skills and can create a fun, safe and welcoming environment for guests of all ages.
Responsibilities:
- · Oversee daily arcade operations and endure excellent guest services
- · Hire, train, schedule and supervise arcade staff
- · Monitor arcade games, machines, prize counters and equipment
- · Coordinate routine maintenance and report equipment issues
- · Manage cash handling, sales, inventory and daily closing procedures
- · Maintain a clean, safe, organized and family-friendly environment
- · Resolve customer concerns professionally and efficiently
- · Monitor staff performance and ensure company policies are followed
- · Track supplies and prizes and place orders as needed
- · Meet operational, sales and customer-service goals
Qualifications:
- · Previous management experience
- · Customer service experience
- · Strong communication and organizational skills
- · Ability to lead and motivate team
- · Comfortable handling cash and basic operational reports
- · Dependable, professional and enthusiastic
- · Ability to work a flexible schedule, including nights and weekends
- · Must be able to stand, walk and occasionally lift equipment and supplies
We Offer:
- · Competitive pay
- · After completion of 1st year – 5 days’ vacation and 5 days’ sick pay
For consideration, please submit resume to: [email protected]
Work Location: In person
