The Merchandise Sample Analyst acts as a lead liaison between merchandising offices, sample team & photo studio team to troubleshoot sample and vendor errors and own errors to resolution.
Essential Functions:
Act as lead liaison between merchandising offices, sample team & photo studio
Partner with internal merchant teams and vendor contacts to ensure accuracy & timeliness of product set up process flow
Troubleshoot sample/vendor errors while working with merchandising and sample teams and own to resolution
Daily reconciliation of samples to ensure data and tag information for samples are accurately labeled and entered
Reconciling and reporting of samples that are scheduled to arrive at the studio that are not received/processed
Collaborates cross-functionally on projects as assigned by the manager for process creation, streamlining and improvement.
Orchestrate and serve as the point person to give direction to the onsite teams and scheduling onsite teams in partnership with other leaders
Assist with customer service questions, warehouse issues and product questions as needed
Continuously review sample tracking technologies and processes to ensure best practices
Education:
Highschool diploma and/or equivalent experience
Work Experience:
Experience operating successfully in a fast-paced, changing environment
Knowledge, Skills & Abilities:
Expertise in Microsoft Office Suite, including Excel, Word and PowerPoint
Workhorse, Sample Tracking, Salsify and Marketing Workflow experience preferred
Strong communication skills. Comfort level in communicating with all levels in the organization and external vendors.
Excellent supervisory, analytical and reasoning skills.
Aptitude for finding creative solutions to complex problems.
Ability to work with little supervision. Good organizational skills; detail oriented.
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