Cache Ketamine & Mental Health is a local leader in ketamine treatments for mental health in the Logan and Cache Valley area. Our mission is to provide quality and comprehensive mental healthcare while making it as accessible and affordable as possible. We are a patient and employee centered clinic seeking a compassionate, organized Medical Receptionist to serve as the first point of contact for patients in a calm, professional outpatient setting.
Responsibilities
- Greet and check in patients at the front desk
- Schedule and confirm appointments
- Answer and triage incoming phone calls
- Collect co-pays and balances
- Process patient check-out and follow-up scheduling
- Maintain accurate patient records in EHR
- Coordinate with clinical staff on scheduling and patient flow
- Uphold HIPAA, safety, and infection control standards
Qualifications
- Medical front desk experience required
- Experience with EHR or practice management software
- Strong organizational and communication skills
- Professional, compassionate demeanor
Preferred
- Mental health clinic experience
Work Hours: 37 hours / week
- Mon, Tue, Thu: 8:30 AM to 6 PM
- Wed: 8 AM to 4 PM
Compensation: negotiable; based on experience
Benefits:
- Employee discount
- Paid time off
Work Location: In person
