Join Our Growing Urgent Care Veterinary Team!
Are you passionate about animal care and looking to make a meaningful impact in veterinary medicine? Daya Urgent Veterinary Services is seeking a compassionate, motivated, and hardworking Animal Care Assistant to join our team.
At Daya, we are committed to providing high-quality, same-day veterinary care while creating a supportive environment for our patients, clients, and team members. We value teamwork, open communication, professional growth, and exceptional patient care. If you thrive in a fast-paced setting and enjoy helping pets when they need it most, we’d love to meet you.
Why You’ll Love Working With Us
At Daya Urgent Veterinary Services, you’ll be part of a collaborative team dedicated to providing exceptional urgent care medicine. We foster a positive workplace culture where every team member’s contributions are valued. Our hospital is equipped with advanced diagnostic and treatment tools, allowing our team to support high-quality patient care while continuing to grow professionally.
Who We’re Looking For
We’re seeking an enthusiastic Animal Care Assistant who thrives in a fast-paced environment and genuinely loves working with animals. Whether your strengths include patient handling, client service, hospital support, or teamwork, you’ll play an important role in helping us deliver outstanding care to our patients and clients.
Position Summary
An Animal Care Assistant at Daya Urgent Veterinary Services plays a vital role in supporting patient care, maintaining hospital operations, and assisting the veterinary team. This position works closely with veterinarians, licensed veterinary technicians, and client service representatives to ensure patients receive compassionate care and the hospital remains clean, organized, and efficient.
The ideal candidate is dependable, compassionate, detail-oriented, and eager to learn in a fast-paced urgent care environment.
Key Responsibilities
Patient Care & Clinical Support
- Safely restrain and handle dogs and cats of varying sizes and temperaments.
- Assist veterinary technicians and veterinarians with examinations, treatments, and procedures.
- Obtain patient vitals and assist with collecting patient histories.
- Prepare patients for examinations, treatments, diagnostics, and procedures.
- Monitor patient comfort and report changes in condition to the veterinary team.
- Assist with patient transportation throughout the hospital.
- Help maintain hospitalized patients by providing clean bedding, fresh water, appropriate feeding, and general comfort care as directed.
- Assist with cleaning and maintaining treatment areas between patients.
- Restock supplies and equipment throughout the hospital.
- Prepare laboratory samples for technician or veterinarian processing as directed.
- Support patient discharge preparation by gathering medications, supplies, and discharge materials.
Hospital Sanitation & Maintenance
- Clean and disinfect exam rooms, treatment areas, kennels, cages, and equipment according to hospital protocols.
- Maintain a clean and organized facility at all times.
- Launder hospital bedding, towels, and reusable patient care materials.
- Ensure proper disposal of medical waste, sharps containers, and biohazard materials.
- Assist with inventory organization and stocking of supplies.
Client Service & Communication
- Greet clients professionally and compassionately.
- Escort clients and patients when requested.
- Provide excellent customer service while maintaining professionalism and empathy.
- Assist with client education as directed by veterinarians or licensed veterinary technicians.
- Support client communication by relaying non-medical information and ensuring a positive client experience.
Safety, Compliance & Hospital Operations
- Follow all hospital protocols regarding patient safety, infection control, and workplace safety.
- Maintain confidentiality of client and patient information.
- Assist with opening and closing duties.
- Support teamwork by assisting colleagues and maintaining a positive attitude.
- Participate in training and continuing education opportunities.
- Help ensure the hospital remains organized, efficient, and prepared for daily operations.
Required Qualifications
- High school diploma or equivalent.
- Previous experience working with animals in a veterinary hospital, animal shelter, boarding facility, kennel, daycare, or similar environment preferred.
- Ability to safely handle and restrain animals.
- Strong work ethic and willingness to learn.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional in a fast-paced environment.
Preferred Qualifications
- Previous veterinary assistant or animal care experience.
- Familiarity with veterinary terminology.
- Experience working in emergency, urgent care, or general practice settings.
Physical & Schedule Requirements
- Ability to lift up to 50 pounds.
- Ability to stand, walk, bend, kneel, and crouch for extended periods.
- Ability to work around animal dander, hair, cleaning chemicals, and medical equipment.
- Comfortable working with fearful, anxious, aggressive, or ill animals.
- Availability for weekends, evenings, and holiday shifts as required by urgent care operations.
- Hospital operating days are Friday through Monday.
Core Competencies
- Compassion for animals and clients
- Teamwork and collaboration
- Dependability and accountability
- Attention to detail
- Time management and organization
- Adaptability in a fast-paced environment
- Professionalism and positive attitude
Pay: From $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
