Conducts formal pre- and post-training assessments to identify skill gaps and measure the application and impact of knowledge and skills gained
Coordinates logistics for training delivery, including scheduling, learning environments, materials, and mobile technology resources such as laptop checkout, setup, and tracking
Coordinates the New Employee Orientation (Savannah Experience) program, including logistics, presentation and content development and updates, training delivery, and facilitation support
Design and develop structured training programs and curriculum using instructional design principles, including defining learning objectives, creating content for synchronous, asynchronous, and hybrid delivery, and aligning delivery methods to performance expectations
Research industry trends and integrates best practices to continuously improve training curriculum and delivery methods
Supports the design and implementation of structured learning and development systems, including standardized processes, tools, and frameworks to ensure consistent delivery, tracking, and sustainability of training programs
May support specialized training programs (e.g., certifications, equipment training) as assigned
Supports manager-led training delivery using standardized materials and facilitation guides to ensure consistent delivery across departments
Analyzes training data and metrics to support data-driven decision making, including identifying trends, evaluating effectiveness, and recommending improvements to training programs and delivery
Supports training partnerships (e.g., external vendors, educational institutions, and subject matter experts) to expand learning opportunities for employees
Uses the Learning Management System (LMS) to support training development, implementation, tracking, and reporting of training activities and metrics
Supports the administration and coordination of the performance management process, including training related to performance feedback, check-ins, and annual evaluations, and ongoing continuous improvement efforts; assists in the administration and communication of the Tuition Reimbursement Program; supports succession planning initiatives
