Join Our Team!
We are seeking an experienced, organized, and customer-focused Residential Property Manager to oversee the day-to-day operations of our residential rental portfolio throughout Northwest Indiana. The ideal candidate is a proactive leader with strong communication skills, exceptional attention to detail, and a passion for providing outstanding service to residents while maximizing property performance.
As a Residential Property Manager, you will play a vital role in maintaining high occupancy, preserving property value, fostering positive resident relationships, and ensuring operational excellence across our communities.
Key Responsibilities
Property Operations
- Oversee the daily management of residential properties to ensure efficient operations and resident satisfaction.
- Conduct routine property inspections to maintain curb appeal, safety, and compliance.
- Coordinate preventative maintenance and capital improvement projects.
- Respond promptly to emergency situations and maintenance concerns.
Resident Relations
- Market available units and conduct property tours for prospective residents.
- Screen applicants and manage the leasing process from application through move-in.
- Prepare lease agreements, renewals, and required documentation.
- Build positive relationships with residents by addressing concerns professionally and resolving conflicts effectively.
- Enforce lease agreements while maintaining exceptional customer service.
Financial Management
- Collect rent and monitor delinquent accounts.
- Prepare monthly financial and occupancy reports.
- Develop and manage operating budgets.
- Process invoices, approve vendor payments, and monitor expenses.
- Identify opportunities to improve revenue while controlling operating costs.
Vendor & Maintenance Management
- Coordinate and supervise contractors, vendors, and maintenance personnel.
- Obtain competitive bids for repairs and improvement projects.
- Ensure work is completed on time, within budget, and meets quality standards.
- Maintain strong relationships with trusted service providers.
Compliance & Administration
- Ensure compliance with Indiana landlord-tenant laws, Fair Housing regulations, and local housing codes.
- Maintain accurate resident, financial, and property records.
- Coordinate inspections and ensure all required permits and certifications remain current.
- Assist with eviction proceedings and legal documentation when necessary.
Qualifications
Required
- Minimum of 2 years of residential property management experience.
- Excellent organizational, communication, and customer service skills.
- Strong problem-solving and conflict-resolution abilities.
- Experience managing budgets and financial reporting.
- Proficiency with Microsoft Office and property management software.
- Valid driver's license and reliable transportation.
Preferred
- Associate's or Bachelor's degree in Business, Real Estate, Property Management, or a related field.
- Experience with AppFolio, Yardi, Buildium, RealPage, Rent Manager, or similar software.
- CAM (Certified Apartment Manager), CPM (Certified Property Manager), or other industry certifications.
- Indiana real estate license (when applicable).
What We're Looking For
The ideal candidate is:
- A self-motivated professional with a positive attitude.
- Highly organized with exceptional attention to detail.
- Able to manage multiple priorities in a fast-paced environment.
- Skilled at building strong relationships with residents, owners, vendors, and team members.
- Committed to delivering exceptional customer service while maintaining operational excellence.
Schedule
- Full-time
- Monday–Friday
- Occasional evenings, weekends, and on-call availability for emergencies as needed.
Why Join Us?
We believe great communities begin with great people. If you're passionate about creating exceptional living experiences, building strong resident relationships, and making a meaningful impact through property management, we'd love to hear from you.
Apply today and become part of a team dedicated to excellence in residential property management throughout Northwest Indiana.
Pay: From $60,000.00 per year
Benefits:
Work Location: In person
