JOB The Director of Information Technology is responsible for the leadership and coordination of the information technology (IT) services of the college and has primary responsibility for short and long-range planning of the college's technical infrastructure to ensure that it supports current and future programming and communications requirements. The individual in this position provides oversight to the management of the college's computer software systems, servers, and networks, for the implementation and integration of enterprise systems and associated subsystems, and for IT instructional and operational support activities. EXAMPLE OF DUTIES
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Provides planning, budgeting, leadership and supervision to the IT department, communicates current and projected needs, requirements, and options in the college budgeting process, and recommends acquisitions and updates.
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Coordinates long-range planning activities for the technology infrastructure of the college, including administrative/student information systems, computer networks, personal computers, video systems, and voice communication systems.
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Evaluates and recommends vendor contracts for hardware, software, and technology-related services as needed.
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Establishes standards for desktop computing, user support services, and training.
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Directs IT support services including distance education, media services, network operations and services, student computing, and college telephone systems, and ensures a prompt, efficient, effective, and client-friendly technical support operation.
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Develops information security guidelines and manages implementation, arranges for needed training and staff professional development, and recommends and drafts policy revisions where indicated.
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Coordinates the activities of institutional research and web services to support the college’s information and communication needs.
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Provides project management for technology deployment or implementations, is responsible for assuring the maximum availability and reliability of the college’s technical networks with the resources available.
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Establishes standards for technology hardware, software, and communications protocols.
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Maintains, reviews, and upgrades as needed the disaster recovery plan for the college’s information recovery services.
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Works collaboratively with other departments to efficiently implement technical installations and upgrades.
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Performs other related tasks as required.
SUPERVISORY AND OTHER RELATIONSHIPS – The Director of IT works under the general supervision of the college president until such time that the VP of Operations is filled. The position manages the work of technical and support staff who perform the full range of academic and administrative computer services. The individual in this position may, from time to time, have access to sensitive and highly confidential information and must maintain and enforce strict confidentiality as necessary. This position is that of a “working supervisor,” and the individual in this position may be called upon not only to plan and direct but to participate in the performance of many of the tasks of the department, from evaluating system issues to assisting with the installation of complex equipment.
