Lead with Purpose at OAKBERRY CA!
Join OAKBERRY CA as a Store Lead, where you'll play a key leadership role in ensuring operational excellence, team development, and an exceptional customer experience. As the most senior in-store role, youll support day-to-day operations while guiding and empowering a team of Team Members.
This position reports directly to the District Manager.
RESPONSIBILITIES
Team Member Duties (Shared):
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Prepare and serve acai bowls and smoothies in accordance with OAKBERRY CAs quality and presentation standards.
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Greet customers warmly and create a welcoming, friendly environment.
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Educate customers on our menu items and the health benefits of our offerings.
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Handle point-of-sale transactions and operate the card register accurately.
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Assist with inventory management, including receiving and checking vendor orders.
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Ensure store systems (lighting, music, electronics) are aligned with brand standards.
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Maintain cleanliness and organization of the work area, following food safety and hygiene standards.
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Complete opening and closing duties as assigned.
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Clean and sanitize equipment and surfaces throughout the shift.
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Stay up to date on ingredients to support customers with dietary preferences or restrictions.
Leadership Duties:
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Set the tone for high performance, professionalism, and brand representation.
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Supervise 45 Team Members, supporting day-to-day performance and team culture.
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Oversee inventory management, purchasing, and monthly reporting.
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Handle scheduling, shift coverage, and team communications via tools like 7Shifts.
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Train and onboard new hires, ensuring consistency in service and operations.
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Manage product purchasing through MarketMan and oversee vendor coordination.
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Use Square, MarketMan, 7Shifts, and other platforms for store efficiency.
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Act as the first point of contact for internal issues, call-offs, and operational needs.
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Coordinate in-store and corporate events as needed.
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Immediately report any structural or technical issues to the District Manager.
QUALIFICATION
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1+ year of experience in a leadership role within food or retail (preferred).
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Strong customer service and team management skills.
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Proficient in tools such as 7Shifts, Square, and MarketMan (or willing to learn).
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Strong attention to detail and commitment to quality standards.
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Excellent time management and multitasking ability.
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Experience with scheduling, inventory, and purchasing is a plus.
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Strong communication skills and ability to train and inspire others.
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Passion for health, wellness, and a positive work environment.
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Must be comfortable standing for extended periods and handling physical tasks.
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Valid California Food Handler Certificate (or willingness to obtain one prior to first shift).
EMPLOYMENT DETAILS
Job Type: Full-Time (Up to 40 hours/week)
Hourly Rate: $20.00$22.00 per hour (inclusive of estimated tips, based on experience and skills)
Schedule Hours: The Store Lead works a 6-hour daily shift on the floor, with additional hours as needed for admin duties. Must be available for:
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Morning Shift: 7:00 AM 12:00 PM
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Midday Shift: 12:00 PM 5:00 PM
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Closing Shift: 5:00 PM 10:00 PM
Weekend and holiday availability is required.
As a Store Lead, youll be more than a shift supervisor youll be a culture carrier, a problem-solver, and a trusted partner in the stores success.
Come grow with OAKBERRY CA and lead a team that thrives on quality, health, and purpose.
Brand: Oakberry Acai
Address: 165 Avenida Del Mar San Clemente , CA - 92672
Property Description: San Clemente, CA
Property Number: 020
