Job Overview
We are seeking a dynamic and dedicated Client Service Representative to join our team! In this vital role, you will be the friendly face and efficient voice of our organization, providing exceptional customer support and administrative assistance. Your enthusiasm and organizational skills will help ensure smooth daily operations, foster positive client relationships, and uphold our commitment to outstanding service. This paid position offers an exciting opportunity to grow your office management and customer service expertise in a fast-paced environment.
Duties
- Greet clients and visitors warmly at the front desk, ensuring a professional and welcoming atmosphere
- Manage multi-line phone systems, directing calls accurately and courteously to the appropriate departments or personnel
- Maintain organized filing systems, process incoming correspondence, and manage document proofreading for accuracy
- Support calendar management and appointment scheduling for staff using various digital tools
- Assist with bookkeeping, invoicing, and basic QuickBooks entries to support financial recordkeeping
- Provide excellent customer service by addressing inquiries promptly via phone or email, demonstrating strong phone etiquette and active listening skills
Experience
- Prior office management or administrative experience in a professional setting is highly preferred
- Experience working with multi-line phone systems and front desk operations is advantageous
- Bilingual abilities are a plus, enabling effective communication with diverse clients and team members
- Familiarity with clerical tasks such as filing, proofreading, data entry, and calendar management enhances your candidacy
- Strong organizational skills combined with excellent time management are essential for success in this role
Join us to be part of a vibrant team committed to delivering top-tier client service! This role offers an engaging environment where your organizational talents and customer support skills will shine. We value energetic professionals eager to make a positive impact every day!
Pay: $20.00 - $25.00 per hour
Benefits:
- Health insurance
- Paid time off
Ability to Commute:
- Sunnyvale, CA 94087 (Preferred)
Work Location: In person
