Short Job Summary
Medical Professionals is seeking an experienced Medical Receptionist to join a busy multi-provider pulmonary and sleep medicine practice in Burbank, CA. This front office position plays a vital role in delivering excellent patient service by managing scheduling, insurance verification, referrals, authorizations, and other administrative functions in a fast-paced outpatient environment.
This is a temp-to-hire opportunity with the goal of long-term employment, though qualified candidates may also be considered for direct hire.
Schedule and Pay
- Location: Burbank, CA
- Schedule: Monday-Friday, 8:30 AM-5:30 PM
- Hire Type: Temp-to-Hire (Direct Hire may be considered)
- Compensation: $23.00-$25.00 per hour
Key Responsibilities
- Answer multiple incoming phone lines and assist patients professionally and efficiently
- Schedule patient appointments and maintain accurate scheduling records
- Verify insurance coverage and patient eligibility prior to appointments
- Obtain and process referrals and insurance authorizations, including HMO authorizations
- Collect patient copays and outstanding balances
- Document patient information accurately within the Electronic Health Record (EHR) system
- Provide outstanding customer service while supporting a busy multi-provider medical practice
Minimum Qualifications
- 2–5 years of recent medical front office experience
- Experience working in a busy multi-provider medical office
- Insurance verification experience
- Experience obtaining referrals and processing authorizations (especially HMO)
- Eligibility verification experience
- Appointment scheduling experience
- Experience managing heavy inbound phone volume
- Electronic Health Record (EHR) experience
- Strong computer skills
- Professional communication skills
- Friendly and patient-focused demeanor
Preferred Qualifications
- Experience in Pulmonary, Internal Medicine, Family Practice, Cardiology, or a multi-specialty clinic
- Experience in a busy outpatient clinic setting
- Dental front office experience with insurance verification and heavy phone volume will also be considered
Carter Primary
Pay: $23.00 - $24.00 per hour
Work Location: In person
