Patient Services Supervisor
Job ID: 674
Location: 10300 Linn Station Rd, Louisville, KY 40223
Job Type: Full-time
What You’ll Love About Us:
- A Positive, Team-Oriented Culture: We believe in supporting one another and celebrating successes, big or small.
- Opportunities for Growth: We’re committed to helping you advance your skills and reach your career goals.
- Work-Life Balance: Flexible scheduling and an environment that respects your personal time.
- Your voice matters: We encourage feedback and innovation at every level.
Benefits of being part of the Mortenson Dental Partners Team
- Benefits are available after 60 days of employment
- Medical, dental, and vision insurance with company contribution
- Life Insurance
- Flexible spending (health and dependent care) account
- Paid Time Off & 6 paid holidays off
- Employee Stock Ownership Plan
- 401K
- Daily Pay
- Professional development assistance
- FREE continuing education opportunities
- Employee assistance program
Responsibilities:
- Manages assigned day-to-day operations, ensuring daily department and patient objectives are met timely and accurately.
- Provides team members with support, guidance, leadership, and motivation to promote maximum performance through coaching, counseling, and disciplinary action as appropriate.
- Manages team members to ensure phone, written and scheduling activities all fall within company quality and SLA guidelines.
- Conducts or supports ongoing training for existing employees.
- Liaises with Regional Directors of Operations and Practice Managers to support our dental practices and educate practice teams on Patient Services’ processes and scheduling procedures.
Requirements:
- High School Diploma
- 1 year Customer Service Experience
- 1-2 Years Management (Preferred)
- Google Suite
Any offer of employment is contingent upon the Company’s determination that the candidate has successfully passed a background check, including a drug screen.
We are an equal-opportunity employer and consider all qualified candidates equally.
